Well, my first experience with Firmoo has been a long one. I ordered these glasses quite awhile ago. Before Christmas. I can't remember the exact date, but I actually posted a thread on here looking for info about Firmoo the day before I ordered them.
Firstt of all, throughout this whole tale the communication from their support department has been very good. Well, considering they can hardly type english it has been very good. I can get the just of what they say lol. First of all they sent the completely wrong pair of glasses. As in someone else's order. They figured this out a few days before it was supposed to arrive and sent an email (those glasses arrived 3 days after that). Along with that mistake, there was a problem with my order as well, and they were just getting them shipped out the same day they sent that email. So... they shipped the wrong order to me, and were close to 2 weeks behind getting my actual order out. So it's been over a month to get my glasses. Now, to make up for this error they did give me a free credit for the value of the pair I ordered. So I get my glasses, and a free pair basically. So I consider that an acceptable resolution to the problem. I can't say I am overly impressed with the frames. The hinges appear to have been painted black with what looks almost like spray paint to match the rest of the frame. So all of that paint is flaking off. The rest of the frames almost have an appearance like there was no finishing done on them. EG rough ends etc. They aren't HORRIBLE, but compared to frames I got from Zenni for the same price, the Zenni ones were clearly better. This is the model I ordered with a brown tint: http://www.firmoo.com/eyeglasses-p-1211.html . They are more of a flat black, and rough looking. No gloss to them at all. Again, the ones I received looked like an unfinished version of the one in the photo. On the plus side, I really wanted this style frame and they were the only ones that had it in the dimensions I needed (temple length is too long on the other sites for this style). And they do look good, just not exactly what I was expecting. The lenses are great, and so is the tint. AR, antiscratch, and tinting were all very reasonable rates. The frame appears to be fairly durable. I will update the review when I see how things go with the ordering/ shipping process on the free pair I am getting. But I definitely can't give them high marks on that process based on my first order.
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