Hi,

I can imagine that once you'r happy with a retailer who offer you good
service and good value you somehow automatically stay with them.
That's my experience with CC.

I'm a very satisfied CC customer. Their service is (in my experience)
more than great. I ordered progressives and got a pair of fine
glasses. Prescription right, frame perfect fit and their help and
support (I live in the Netherlands) with Dutch customs and postal
services was more than could expected from them. If only all Dutch
retailers would act that way. But in the Netherlands, don't expect
service at all. Dutch retailers do not know the word and don't give a
hoot for your wellbeing or rights as a customer. At CC, I was so
stupid to order the wrong frame, but CC replaced them at no extra
cost, which I think is called good service. They keep you updated by
email every step of the process ( even internationally) and inform you
of delays.
I have been ordering a second pair and will be ordering my third pair
soon. The only shame, they do not offer progressive sun glasses or re-
glazing services.
Their sister organisation (Lensway) is also settled in the Netherlands
and I have been trying them, ordering the same glasses with single
vision lenses. But they are twice as expensive. Must be because of the
Dutch tax. So I will keep buying my eyewear online in the States, even
with a little Tax on top, they are still cheaper.

God luck to you!
Carrots


On Mar 21, 6:12 pm, R34D3R <[email protected]> wrote:
> I thought there were some links on the home page of glassy eyes for
> coastal contacts and a review also but now when I attempt to search, I
> cannot find any except in the forums.
>
> I have ordered from them previously and am happy with the results.
> However, I greatly appreciate feedback from the multitude.  I come
> here to check up on the different e-retailers and am a bit concerned
> that the lack of coastal, means they may not be what I think they are?
>
> Could someone shed some light on what happened to Coastal on the home
> page?

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