An update on this situation: I went to the eyeglass store located in my ophthalmologist's building, and asked the guy there to verify the prescription. Before he would do so, he apparently felt a need to give me a lecture about buying glasses online and how they can't REALLY get the measurements right the way a brick-and-mortar store can. I was sitting there rolling my eyes. Finally he measured the prescription and said that the strength was right, but "that's only ONE of the measurements that goes into making a QUALITY pair of glasses." Well, not everyone can afford such "quality," dude. I got out of there without asking him to verify PD or anything like that because he was being obnoxious and I didn't want to spend any more time with him.
However, since the prescription strength is technically correct, I'm sort of out of options here. Coastal won't re-make the lenses if there's no verifiable problem with them, but I can tell there's something not quite right. I'm thinking of just sending them somewhere else to be re-lensed, but I'm wary about that because they're designer frames that I got on super sale and would be very expensive to replace if the re-lensing place "lost" them. I wish I could go somewhere where I could actually get some help figuring out what was wrong with the lenses instead of a lecture. Anyone have re-lensing experiences to share? Sophie On Dec 4, 12:43 am, notemily <[email protected]> wrote: > I ordered from two sites, Coastal and Goggles4u. They both arrived > this week (still waiting on another order from 39 Dollar Glasses that > apparently "failed final inspection" and is being re-made). I put in > the same prescription numbers for both orders, but I can definitely > see better out of the Goggles4u ones than the Coastal ones. It's a > small difference but it is noticeable to me. > > Is there anywhere that can check them with a lensometer to verify the > prescription? If I walk into a VisionWorks or whatever will they do it > for me? I've heard mixed things about Coastal's customer service, so > if I'm going to open up a complaint I'd like to have some numbers to > back me up. Any advice would be appreciated. > > Sophie -- Check us out at the oft-updated http://glassyeyes.blogspot.com! You received this message because you are subscribed to the Google Groups "GlassyEyes" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/glassyeyes?hl=en
