Sent a heck of a nice pair of Mykita frames to 39dollarglasses.com to be re-lensed back in December. Almost a month later, and they are claiming that they never received them. Either they got misplaced or someone there really liked them...i just dont buy that they were 'lost in the mail' ... the worst part is, the lady who (eventually) answers the phone wont even let me talk to anyone about it! I asked if i could speak to anyone on premises, so I can describe the packaging to help them locate them, etc....They dont even want to hear about it. They want the frames and they aren't willing to discuss it and I guess they are keeping the money I paid them when i ordered the lenses as well...You would think if they lost your frames they would at least be willing to talk to you about it...horrible/spiteful customer service on top of the fishy business of the missing frames ... DO NOT SEND FRAMES to this company!
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