<http://business.rediff.com/report/2009/oct/07/perfin-floating-rate-loans-now-more-transparent.htm#write>

In a way the global economic slowdown has come as a blessing in disguise for
the banking industry. This industry is now getting more transparent thanks
to the series of efforts from the Central banks in countries across the
world that has resulted in lot of corrections on its own system.

One such big effort is aimed towards ensuring transparency in the floating
interest rate home loans besides empowering the customers to get more info
from banks.

*Current status of floating rate loans on borrowers*

Till recently, the customers of home loans whose interest are charged on a
floating rate basis were almost blindfolded to the calculations linked to
the rates. They had no idea whatsoever on what basis the banks changed their
floating interest rates or when these rates would change!

The home loan statement was the only de facto document they could refer to
about the changed rates. On the other hand, the bank had a free hand in
determining the change in the floating rates based either on the bank's
floating prime lending rate or PLR or its own internal rate.

Relax! All this is set to change thanks to the recent efforts by the Banking
Codes and Standards Board of India. The BCBSI, which currently has 79 banks
as its members including most commercial banks is an initiative jointly
promoted by the country's central bank, the Reserve Bank of India [ Get
Quote <http://portfolio.rediff.com/quotes/bank+of+india> ] and the Indian
Banks' Association.

 *New measures recommended by BCSBI*

According to the latest move proposed by BCSBI, the member banks affiliated
to the board would have to make public the reference rate to which its
floating rate loans are linked to.

Further, the board has asked the banks to publish any changes made to the
same, that is inform the customers of home loans under floating rate of
interest. They would also be required to publish their reference rates on
their websites whenever there is a change apart from displaying the same in
their various branches.

Not only this, the BCSBI's move could empower the customers to get more info
from the banks whenever there is an option to convert a fixed rate loan to a
floating rate loan or vice versa.

And in case of fixed loan rates that have a reset clause, which would allow
the banks to change the fixed rate according to the prevailing interest
rates in the market and on different dates, the banks would be required to
inform the customers on the same.

This move is seen as an effective way to bring in the much needed
transparency in the calculations of floating rate of interest on home loans.
And since most banks are members of the BCSBI this directive would
effectively apply to almost all banks.

 *Other transparency measures by the BCSBI *

Apart from the measures linked to changes in floating rates on home loans,
the BCSBI has also announced many other transparency measures that could
benefit the customers.

For instance, whenever a customer opens a fixed deposit the banks would be
required to explain the income tax implications of interest income earned
from the deposit. And if there is a complaint from the customers, the banks
would need to act on it within 30 days.

For its credit cards and loans customers, the banks would be required to
spell out in short and precise terms the "Most important terms and
conditions", or MITC. Not only this, the new rules would make it mandatory
for the banks to make public on its websites the policies regarding
collection of cheques, collection of dues, besides a chart on the various
other charges levied on its customers.

And in case an account remains inactive for a stipulated time, banks would
now be required to inform the joint account holders of these accounts before
they are categorized as a dormant account or an inoperative account.

http://business.rediff.com/report/2009/oct/07/perfin-floating-rate-loans-now-more-transparent.htm

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