NEW DELHI: If you have a mediclaim policy that entitles you to cashless
facilities, here's some bad news. You will no longer be able to get these
facilities at high-end hospitals like Apollo, Fortis, Ganga Ram, Max or
Medicity in Delhi, the national capital region (NCR) and the metros of
Mumbai, Bangalore and Chennai.

All insurance companies providing mediclaim facilities, a cashless health
insurance, have stopped direct payment of treatment charges to 150-odd
high-end hospitals in Delhi and NCR alone from July 1. If you now go to any
of these hospitals, you will have to pay from your pocket despite having a
valid mediclaim policy with all premiums paid. You will then have to reclaim
the amount from the insurer with no guarantee that the entire amount would
be reimbursed.

At least 18 insurance companies, including the four public sector entities,
have taken off more than 150 hospitals in Delhi and NCR from their
designated list for the cashless facility. This facility will now be
available at only 100-odd hospitals, none of them from the big chains.
There's been a similar axing of hospitals from the list in other cities.

What's forced these insurers to take this step is the fact that they have
been bleeding badly. They are making an estimated loss of Rs 1,500 crore
annually on a yearly premium collection of Rs 6,000 crore on mediclaim
policies across the country, according to Pawan Bhalla, the CEO of Raksha
TPA, the third party administrator (TPA) which is a facilitator between the
insured and the insurer.

These 18 insurance companies had so far been providing cashless services at
over 3,000 hospitals pan-India. But a recent study carried out by the TPAs
found that only 350 of them or roughly 11% were consuming more than 80% of
the total claims.

It was also found that customers were overcharged for each hospitalization,
irrespective of the treatment, and were left with very little funds for
their next treatment. "This is intended to discipline the hospitals who are
overcharging a customer," said Bhalla.

Segar Sampath of the New India Assurance Co Ltd said, "TPAs have been asked
to convey the fresh list of hospitals to individual policyholders as also
the new packages available."

These insurers have worked out treatment packages and depending on the
hospital's infrastructure, the lower or higher rate will be applicable.

For instance, hospitals that are part of the big chains charged Rs 58,000 on
average for a gall bladder operation. Now, according to the new package
deal, a hospital would be offered anywhere between Rs 30,000 and Rs 48,000
for the same. Similarly, for a cataract operation, the average payout was Rs
35,000. The new deal provides for a maximum of Rs 24,000, while it would be
Rs 14,000 if the surgery is done at a smaller set-up.



The insurers, said Bhalla, have been negotiating with the big chains for the
last six months in an attempt to persuade them to accept the packages. "So
far, however, none of them has responded positively, forcing the insurers to
take this drastic step," said Bhalla.

The insurers have identified the four metros of Delhi, Mumbai, Bangalore and
Chennai to start with the new package deals. The scheme would then be rolled
out across the country. These four metros account for almost 50% of the Rs
6,000 crore annual mediclaim premium collected by the 18 insurers. Overall,
the premium collection on health insurance is estimated to be upwards of Rs
9,000 crore.

http://economictimes.indiatimes.com/Medical-insurers-stop-cashless-facility/articleshow/6149740.cms

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