http://www.forbes.com/global/2010/0913/best-under-billion-10-micro-technologies-inventively-pleasant.html?boxes=Homepagelighttop
Best
Under a Billion   Inventively PleasantAnuradha
Raghunathan<http://search.forbes.com/search/colArchiveSearch?author=anuradha+and+raghunathan&aname=Anuradha+Raghunathan>,
09.03.10, 11:20 AM EDT
Forbes Asia Magazine dated September 13, 2010 Sekhar Padmanabhan's Micro
Technologies helps you keep watch over things with your phone. And tracks
your phone if you lose that.
<http://ads.forbes.com/RealMedia/ads/click_lx.ads/forbes.com/specialslot/asia-under-billion-10/forbes.com/technology/story/id1364890090/1626415866/x92/OasDefault_v5/default/empty.gif/65714f527845794966424141426f2f75><http://ads.forbes.com/RealMedia/ads/click_lx.ads/forbes.com/specialslot/asia-under-billion-10/forbes.com/technology/story/id1364890090/693880740/x91/OasDefault_v5/default/empty.gif/65714f527845794966424141426f2f75>
[image: image] Eternally vigilant: ''I have fire in the belly for technology
and for developing something new,'' says Micro's founder, Sekhar
Padmanabhan.

Rajiv Sharaf was casting around for a solution to a nagging
problem--electrical transformer management in far-flung metro Mumbai.

As a senior executive at the $3.3 billion (revenues) Reliance
Infrastructure, he provides it support to the company's Mumbai electricity
distribution business. It spans 6,000 substations spread across 240 miles.
Sharaf's company wanted a monitoring system that would alert managers about
the network--be it low transformer oil levels in a distant suburb, sabotage
of equipment or a faulty switch gear.
There was no ready-made solution in the market.

Enter Micro Technologies, based in Navi Mumbai, India--a nearby software
company that specializes in security and monitoring products. It customized
a solution for Reliance in 2008. At 25 distribution stations across the grid
Micro installed "black boxes" and sensors on the transformers. Soon managers
got alerts every time the oil level was low or the transformer temperature
was high, which are some of the reasons Mumbai, like much of India, suffers
nagging outages and brownouts.

"We avoided major breakdowns, and we didn't have any downtime except the
regular plant shutdowns," says Sharaf. "Micro Technologies has a good group
of techies. They continuously cooperated with us on what we wanted." After
the successful pilot Reliance will be floating a tender for a full-fledged
implementation, and Micro will be applying for the work.

It's this kind of customer satisfaction that has built up Micro
Technologies. Its 250 products cover everything from vehicle fleet
monitoring to home security to a system for tracking lost cellphones.

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 "Whatever form of security you need, you get it at your place and the way
you want it," explains Sekhar Padmanabhan, the 57-year-old founder and
chairman. "If someone tampers with your computer, the system will tell you
via SMS or a voice call. We make your asset answerable to you."

Sekhar, who along with his family owns 32% of the company, is now intent on
expanding globally. In the last year Micro has signed personal security
deals with companies in Tanzania, Belgium, Mongolia, Japan, Israel and
Kuwait. It also sells to governments.

Revenues have better than doubled in two years to $102 million for the year
ended March 2010. Net profits rose from $14 million to $20 million in the
same span. And exports--which account for more than a third of
revenues--expanded to $36 million from $10 million.

"They have a well-diversified portfolio; a [well-]reputed clientele and
excellent growth potential," says Jomon Joseph, head of research at Sykes &
Ray equities, a Mumbai financial services firm.

Sekhar has long dreamed of bringing Indian technology to a global market.
The youngest of five children of an accounts officer in the defense ministry
who moved about India, he pursued physics and solid-state electronics
studies all the way to a Ph.D. at the University of Mumbai. But his early
career was spent in a Maharashtra State job where he went on to become the
director of India's first software technology park.

Sekhar navigated India's bureaucratic world with a no-nonsense approach,
becoming a kind of electronics messiah. "I wanted electronics to go into
every [government] department," he says.

He loathed the perpetual paper pushing. "When you get into paperwork you
make everyone's life frustrating-- I always like to get to the bottom of
things," he says.

His seven years in government not only taught him the value of patience and
persistence, but it also earned him the goodwill of government officials in
high places.
 "He's a very pleasant person, and he's highly committed to moral values,"
says Vittal Nagarajan, ex-chairman of the commission responsible for
liberalizing the telecom sector in India. Vittal is now on Micro
Technologies' board of advisors.

The advisors, who range from bureaucrats to scientists, act as a sounding
board for Sekhar's ideas and projects.

After leaving his official job Sekhar started Micro Technologies in his 500-
square-foot home office in 1992, with $2,600 as seed capital.

With his wife as a partner--Jayanthi Sekhar has a master's in business
economics--he began executing computerization for government departments. In
1998 he rolled out an e-governance product. This could detect delays in
processing and provide information on everything from unproductive clerks to
pending files.

But the turning point came in 2001 when he turned to software-based
security. In three years Micro Technologies released its blockbuster Micro
Vehicle Black Box--which still pulls in more than a third of the company's
revenues, albeit with newer versions and expansions.
Micro VBB's sensors can detect intrusions and send the vehicle owner a text
message on his phone. If a car theft is in progress the owner can immobilize
the vehicle with a message and track its whereabouts via GPS (a service
others offer globally as well).

Since VBB Sekhar has extended the black box concept to a multitude of
products--a home alarm system that sends out a text message when there's a
forced entry, software that detects Wi-Fi intrusions and a Lost Notebook
Tracking System that sends alerts when your computer is stolen. The company
says that with customized configurations there's no problem with false
alarms.

Micro's mobile tracking system embeds software in a cellphone for $2 a year.
If the phone is stolen and someone tries to replace the SIM card the owner
will get a text message on a registered add-on phone--maybe that of a spouse
or a friend.

For an additional cost of $2 per annum, the owner can also remotely delete
personal data on the stolen phone within a few seconds from the add-on.
 Along with the growing international business, there's plenty of potential
left in India, where the overall electronics security market is projected to
grow from $256 million in 2007 to nearly $1 billion in 2012. Sekhar has
written a book on India's security requirements, and the national id effort
being headed by Infosys alum Nandan Nilekani has reached out to Micro.

But India is a crowded market--domestic rivals include Zicom, as well as
unincorporated providers, while giant multinational
*Siemens*<http://finapps.forbes.com/finapps/jsp/finance/compinfo/CIAtAGlance.jsp?tkr=SI>(
SI<http://finapps.forbes.com/finapps/jsp/finance/compinfo/CIAtAGlance.jsp?tkr=SI>-
news
<http://search.forbes.com/search/CompanyNewsSearch?ticker=SI>- people
<http://people.forbes.com/search?ticker=SI>) holds its own.

Sekhar isn't fazed.

"The market will be big even if a hundred big companies come," he says. "And
we'll still have the business in each new country." He is banking on Micro's
research and development, on which it spent nearly $12 million in the last
year.

The best such investment is probably the inventive Sekhar himself. His
latest offering: a product called Micro Jai Kisan. It's aimed at farmers in
India. Typically farmers who own large tracts of land have to travel dozens
of miles just to turn water pumps on or off. Jai Kisan will help them to
remotely manage the pumps through a simple call.
Next in the cards? Micro e-health, a tool for managing health records
electronically.

For all his ties to the business, Sekhar sees himself as a reluctant
businessman. "I am not the conventional entrepreneur," he says. "You must
have fire in the belly to make money. I don't want to be a billionaire. I
have fire in the belly for technology and for developing some-thing new."

But shareholders needn't be too worried. He leaves the job of making money
to a core executive team of 14 headed by his ceo and chief financial
officer. And Sekhar's older son, Aditya, 23, with an M.B.A. in international
business, has recently joined the company


-- 




-- 
Deepak Aggarwal

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