CEO SPOTLIGHT: Keki Mistry, cricket buff after office hours

Published on Thu, Aug 04, 2011 at 11:52 |  Source : Moneycontrol.com


   [image: CEO SPOTLIGHT: Keki Mistry, cricket buff after office
hours]<http://www.moneycontrol.com/video/features/ceospotlightkekimistrycricketbuffafterofficehours_572934.html?utm_source=Article_Vid>

  *Santosh Nair
moneycontrol.com*

They are the people in the driver's seat at India Inc, steering the company
on the growth path, motivating staff, managing shareholder expectations and
playing brand ambassador. But have you wondered what is it that drives these
high achievers and where are they coming from?

Moneycontrol.com helps you get to know some of the chief executives better,
through our weekly feature CEO Spotlight, where we get the top bosses to
speak about their careers, likes, regrets, vision and aspirations.

We flag off this series with the usually tough talking Keki Mistry,
vice-chairman and chief executive officer of Housing Development Finance
Corporation<http://www.moneycontrol.com/india/stockpricequote/finance-housing/housing-development-finance-corporation/HDF>.
Starting as an assistant manager in the accounts department in 1981,
Mistry has now spent close to three decades at HDFC. What very few people
would know about him is that Mistry is very fond of Hindi music, and trained
as a boxer while at college, even though it is cricket that excites him
more.

If not a career in the financial services industry, Mr Mistry would have
loved to represent India in cricket. Read on more about Mistry’s life beyond
the corner room office.

*Below is the verbatim transcript of the interview. Also watch the attached
videos.*

*Q: You have worked your way up the ranks in HDFC, how has the journey so
far been?*

A: Very good. I started in October of 1981, so it is almost 30 years now. I
was with Deutsche for a couple of years, not even a couple of years, year
and half or so and then I finished my CA. At that time HDFC was looking for
someone in the finance department, so I joined as assistant manager,
accounts. I remember my first salary was Rs 2620. In 1985, I became Manager.
Then in 1989, I became General Manager, in 1993, I became Executive Director
and from 1993 till 2011, I have been on the board, so its 18 years on the
board.

*Q: Is leadership is something that came naturally to you or did you pick it
up over the years?*

A: I don’t think anything you can pick up; these things come naturally to
you. Obviously there are a few things that you can pick up but they have to
come naturally to you. So I think leadership is really more about letting
people be what they are, hearing suggestions helping them, guiding them but
at the end of the day leaving them to do the things the way they would
probably do it best, after all they are all professionals.

*Q: How would you describe your style of management?*

A: Very proactive but a little bit hands-off. I would have certain broad
criteria which you are required to perform like for example we have
corporate goals, so we have to make sure that those corporate goals are
attained all the time and that gives credibility to the company, it gives
credibility to investors. Then those corporate goals are then sort of
decimated or passed on to people. So whether it is business, whether it is
recoveries, whether it is funding, whether it is deposits, whatever area you
look at, you leave it to the individual, there is a target given to him and
if he has problem in achieving that target then we have to discuss it
otherwise its pretty much left alone. You would of course get suggestions,
ideas but the basic approach has to be hands-off and proactive.

*Q: Every leader is unique yet there are some basic traits that go into
making of a successful leader. What according to you are two traits that
every good leader must have?*

A: One is the ability to listen, that’s the most important thing, and not
just impose your view on people. I have a very flexible approach, so if
someone gives me an idea which is different from what my idea is, I would be
very happy to say that what I thought was wrong and what he thinks is right
and change. So that’s one and the other is to treat each individual
separately. What you are is different from what somebody else is and what
somebody else is different from what a third guy is. Each person has his own
ego, has his own way of behaving, his own wants, his own wishes, his own
desires. So you have got to treat each person as an individual.

*Q: What's your vision for HDFC say 10 years from now?*

A: We have as I said articulated very clearly every year what we want to
achieve. There are certain basic parameters that we want to achieve and it’s
a vision that keeps changing all the time. In a sense that the broad
parameters are the same but over a period of time things worked out, markets
change, the external environment change, you need to adapt to that. I would
say HDFC has become a financial conglomerate, we will continue to be a large
financial conglomerate. We could look at one or two additional lines of
businesses. Ten years from now we would have probably a listed life
insurance company, a listed general insurance company. Presumably there will
be a holding company structure.

There was in fact a report on a working group report on holding companies,
so HDFC would continue to be where it is, as the leader in the financial
services business, but with probably one or two businesses below it and with
several listed companies. The other vision is much higher market cap. There
are various ways you can measure success, but to me success is market
capitalization. So if your market capitalization increases then effectively
it takes into account everything else. The market recognizes all the good
and all the bad that you do and that gets reflected in market cap.

*Q: Who are the leaders that you regard highly?*

A: Deepak Parekh was the one who helped me through my career, so obviously I
have very high regards for him. I also have very high regards for H.T.
Parekh, extremely high regards for H.T. Parekh. When I joined in 1981 he was
there; always very focused, very simple man. So I would say H.T. Parekh,
Deepak Parekh would probably be the two people I would look up to as
leaders.

*Q: What would your advice be for the youngsters aspiring to be in
leadership positions?*

A: Try and be perseverance because you cannot always succeed. There are
times when success seems very far away. There are times when you don’t sleep
in the night because you are thinking of a problem which is very eminent so
one must learn to relax because you can’t carry your problems through and
work on it the whole night, you get more jumbled. Things become more clear
when you get up in the morning and start thinking about it. Two is, don’t
give up, never give up. If there is something which you are not successful
first time do it a second time, if you are not successful the second time do
at third time. But if you have the vision, commitment or the belief that it
is going to happen then don’t give up, just persevere, just continue and it
will happen.



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