#771: Add ability send ticket follow-up emails to equipment users.
----------------------------------+-----------------------------------------
Reporter: Petdoctors | Owner: anonymous
Type: enhancement | Status: new
Priority: normal | Milestone:
Component: Module Configuration | Version: 0.68.2
Severity: minor | Keywords:
----------------------------------+-----------------------------------------
Please add the option to send emails in every follow-up category ('For all
new ticket', 'For each follow-up' etc..) to equipment *user* - this would
be useful when the person entering a helpdesk ticket is not the user of
the equipment - that is how we run our help desk with the majority of the
users (at the moment) calling us for support rather than entering their
own tickets.
--
Ticket URL: <https://dev.indepnet.net:8080/glpi/ticket/771>
GLPI <https://dev.indepnet.net:8080/glpi/>
Gestion Libre de Parc Informatique
_______________________________________________
Glpi-bugtrack mailing list
[email protected]
https://mail.gna.org/listinfo/glpi-bugtrack
