#35: Lien interventions / knownbase
---------------------+------------------------------------------------------
Reporter: JMD | Owner: anonymous
Type: bug | Status: reopened
Priority: normal | Milestone: 0.70
Component: Autre | Version: 0.68.2
Severity: feature | Resolution:
Keywords: | Cd:
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Changes (by jmd):
* milestone: => 0.70
* version: => 0.68.2
* type: => bug
* cd: =>
Old description:
> {{{
> > 3) Can I have some way of linking particular "interventions" to
> > documents and/or knowledge base entries, so as to provide an
> explanation
> > for the work done?
>
> }}}
New description:
Permettre de consulter les solutions proposées par la base de
connaissances et de copier la solution pertinente pour résoudre un
ticket.
Ceci permettrait d'augmenter la rapidité de traitement des tickets
récurrents.
Infos sups :
> 3) Can I have some way of linking particular "interventions" to
> documents and/or knowledge base entries, so as to provide an explanation
> for the work done?
--
Ticket URL: <https://dev.indepnet.net:8080/glpi/ticket/35>
GLPI <https://dev.indepnet.net:8080/glpi/>
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