Mandi! Marco Gaiarin
  In chel di` si favelave...

> I'm using glpi in ``production'' from this morning and i've just found
> a bounch of questione/feature request:

More:

+ for users >= tech, would better (as irm does) to have the possibility
 to write down at least one followup inserting a request.
 It is common to me that people call for something (eg, the computer
 complain about network problem) and i ask them to check the network
 cable&reboot before inserting the real call.
 So, normally in irm i'was used to insert the call to the problem
 field, and on the followup field something like ``asked to the user to
 check the network cable, with no luck''.


PS: say me if i have to put these on gna as feature request, i'm
posting here because i'm not perfectly sure i'm using right and i've
full understood glpi. ;)

-- 
dott. Marco Gaiarin                                 GNUPG Key ID: 240A3D66
  Associazione ``La Nostra Famiglia''                http://www.sv.lnf.it/
  Polo FVG  -  Via della Bontà, 7 - 33078  -  San Vito al Tagliamento (PN)
  gaio(at)sv.lnf.it             tel +39-0434-842711    fax +39-0434-842797

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