Mandi! JMD
  In chel di` si favelave...

> | Can i become official italian translator? ;)))
> Yes ;) , you'll received your login password .

Oh, cool! ;)


> |  + why i can assign a intervention to all users, even if normal users?
> |   i remember wrong or in glpi 0.42 only >= tech can be assignee of a
> |   intervention?
> A normal user could do some intervention, no ?

Hem, no, tipically a normal user post a intervention request, a
technician do/solve this... hem, ... now i've seen that there's no more
a technician type, could be that what i men for technician are normal
and normal post-only?
I think that there's some confusion on this... could you clarify? ;)))


> |  + ok, very good, now i can alter the priority... and changing priority
> |   or assigning task generate an automated followup. Good. But why
> |   insert in the text of the automated followup the date, that is also
> |   in the date field? Some debug slipped out? ;)
> I don't really understand the pb....

An automated followup row are:

        2005-03-29 17:15:32     glpi    2005-03-29 17:15:32: Attribution de 
l'intervention: -> gaio (glpi)

``2005-03-29 17:15:32: '' on followup description are really a dupe,
and also the user that do the request (on ()) because they are
information available on date (first) and author (second) columns.
Better and simpler like:

        2005-03-29 17:15:32     glpi    Attribution de l'intervention: -> gaio


> | Also: i see there's no status more than old, new, assigned: some news
> | in this field?
> Which fields you need exactly ?

...i need to migrate from irm, as you know, so at least the irm
statuses:
        new             (just inserted)
        old             (i use this for ``solved with no intervention'')
        complete        (solved with intervention)
        wait            (waiting for some spare part, or external
                        technician, ... this is very usefoul!)
        assigned
        active          (task currently on work, i don't use too much)


Many thanks.

-- 
dott. Marco Gaiarin                                 GNUPG Key ID: 240A3D66
  Associazione ``La Nostra Famiglia''                http://www.sv.lnf.it/
  Polo FVG  -  Via della Bontà, 7 - 33078  -  San Vito al Tagliamento (PN)
  gaio(at)sv.lnf.it             tel +39-0434-842711    fax +39-0434-842797

                            Grazie, Polonia!
                        http://thankpoland.info/

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