Hi Guys I have setup a few users all belonging to different entities. When the mail receiver retrieves email via a common mailbox for all ticket requests, it seems to automatically log the tickets into the Root Entity. Is there anyway that i can change this so that i create a rule based on a user and the ticket gets associated with the Entity for which the sender corresponds to.
is this by anyways possible ? Regards Pyuesh _______________________________________________ Glpi-user mailing list [email protected] https://mail.gna.org/listinfo/glpi-user
