adding the "correct" gluster-devel to this.
On 8/21/2014 10:55 PM, Joe Julian wrote:
There have been times that I, as a user and a front-line supporter,
have marked a bug with the urgency that I think it deserves - based on
my own knowledge as well as feedback from other users - only to have
that urgency lowered to normal because a developer who doesn't
experience the urgency we do as users, deemed it so.
Granted, there have also been many occasions where I didn't set the
urgency and my bug has been treated as if it was a message from beyond
the natural realm, for which I am truly grateful.
When I set the urgency, I try to consider more than just my own
current needs (though often they're truly quite urgent) and look at
potential for data loss, likelihood to encounter the bug during normal
operations, and feedback from other users who have (usually)
encountered the same bug. To have all that forethought discarded is
disheartening. For that reason, I never set the urgency of any of my
bugs any more.
I would be willing to participate in triage, but I would expect the
same rigidness in changing an urgency as there is in getting a change
accepted. The developer who wants to change the urgency should be
expected to argue his case, not simply change it.
On 8/21/2014 12:12 AM, Lalatendu Mohanty wrote:
I hope the subject line have increased your curiosity to go through
the email :).
As a community, we are looking for contributors for GlusterFS bug
triage and hopefully this mail will give you enough motivation for it.
As mentioned in the subject , bug triage will help to get bugs fixed
quicker, and features implemented sooner. If you are not sure what
bug triage means, please refer the gluster wiki page [1] for bug triage.
Here are few questions and answers to help you if this is something
you should do.
* Q: Why we need to do bug triage?
* A: It reduces the time between reporting a bug and the
availability of a fix enormously.
o Because many developers have bad response times for new bugs
that are not pointed out to them. When well triaged bugs get
assigned to right developers, the response time improves.
o Also developers work mainly on writing bug fixes and
implementing new features. Which in turn results in to
spending (too little) time on bug triaging.
* Q: I am just a GlusterFS user. Why bug triage will help me?
* A: It will increase your understanding of GlusterFS, current
issues in GlusterFS, increase the interaction between developers,
community and triager. It will also help filing better bugs too.
The better the bug report, the easier it is for a developer to
write a fix.
* Q: Do you run GlusterFS in production?
* A: If your answer is yes, then bug triage is the right platform
for you to raise the importance of bugs. Bug triage will also
help you know existing issues in the version of GlusterFS you are
using, help you to know existing issues in a new feature. So you
will be in a better position to decide if a feature is production
ready or not.
* Q: I want to contribute to GlusterFS. Will bug triage help?
* A: Yes, it is an awesome place to start. You will get to know
about all the components in GlusterFS along with issues in each
of them. This knowledge will help you to do better testing,
development (bug fixing) etc. Also you will interact with
developers while triaging bugs. You can use these interactions to
ask more detailed questions.
* Q: How can I triage bugs of GlusterFS?
* A: The wiki page [1] is the right place start. We are starting up
a bi-weekly/weekly triage meeting in #gluster-meeting on
Freenode. There would be another mail with details about the
meeting. You can join the meeting and interact with other triagers.
Please don't hesitate to hit the reply button if you have any
question on this. We would love to hear your suggestions/feed back :).
[1] http://www.gluster.org/community/documentation/index.php/Bug_triage
Thanks,
On behalf of the bug triage team
#gluster-dev, #gluster on Freenode
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