Bad news: the process blocked happened again this time with another directory 
of another user which is NOT over his quota but which also has quota enabled.

The symptoms on the Linux side are the same:

[Tue Aug 14 15:30:33 2018] INFO: task php5-fpm:14773 blocked for more than 120 
seconds.
[Tue Aug 14 15:30:33 2018]       Not tainted 3.16.0-4-amd64 #1
[Tue Aug 14 15:30:33 2018] "echo 0 > /proc/sys/kernel/hung_task_timeout_secs" 
disables this message.
[Tue Aug 14 15:30:33 2018] php5-fpm        D ffff8801fea13200     0 14773    
729 0x00000000
[Tue Aug 14 15:30:33 2018]  ffff880100bbe0d0 0000000000000282 0000000000013200 
ffff880129bcffd8
[Tue Aug 14 15:30:33 2018]  0000000000013200 ffff880100bbe0d0 ffff880153ed0d68 
ffff880129bcfee0
[Tue Aug 14 15:30:33 2018]  ffff880153ed0d6c ffff880100bbe0d0 00000000ffffffff 
ffff880153ed0d70
[Tue Aug 14 15:30:33 2018] Call Trace:
[Tue Aug 14 15:30:33 2018]  [<ffffffff81522935>] ? 
schedule_preempt_disabled+0x25/0x70
[Tue Aug 14 15:30:33 2018]  [<ffffffff815243d3>] ? 
__mutex_lock_slowpath+0xd3/0x1d0
[Tue Aug 14 15:30:33 2018]  [<ffffffff811d7a93>] ? write_inode_now+0x93/0xc0
[Tue Aug 14 15:30:33 2018]  [<ffffffff815244eb>] ? mutex_lock+0x1b/0x2a
[Tue Aug 14 15:30:33 2018]  [<ffffffffa00df69f>] ? fuse_flush+0x8f/0x1e0 [fuse]
[Tue Aug 14 15:30:33 2018]  [<ffffffff811af393>] ? vfs_read+0x93/0x170
[Tue Aug 14 15:30:33 2018]  [<ffffffff811ad14a>] ? filp_close+0x2a/0x70
[Tue Aug 14 15:30:33 2018]  [<ffffffff811ad1af>] ? SyS_close+0x1f/0x50
[Tue Aug 14 15:30:33 2018]  [<ffffffff81525d0d>] ? 
system_call_fast_compare_end+0x10/0x15

and if I check this process it has state "D" which is "D = uninterruptible 
sleep".

Now I also managed to take a statedump file as recommended but I see in its 
content under the "[io-cache.inode]" a "path=" which I would need to remove as 
it contains filenames for privacy reasons. Can I remove every "path=" line and 
still send you the statedump file for analysis?

Thank you.

‐‐‐‐‐‐‐ Original Message ‐‐‐‐‐‐‐
On August 14, 2018 10:48 AM, Nithya Balachandran <nbala...@redhat.com> wrote:

> Thanks for letting us know. Sanoj, can you take a look at this?
>
> Thanks.
> Nithya
>
> On 14 August 2018 at 13:58, mabi <m...@protonmail.ch> wrote:
>
>> As you mentioned after creating the /var/run/gluster directory I got a 
>> statedump file in there.
>>
>> As a workaround I have now removed the quota for this specific directory and 
>> as it is a production server I can currently not "play" with it by adding 
>> the quota back and having the same problem as it requires me to reboot the 
>> server with downtime...
>>
>> But I can confirm that by removing the quota from that directory, the 
>> problem is gone (no more blocking processes such as "ls") so there must be 
>> an issue or bug with the quota part of gluster.
>>
>> ‐‐‐‐‐‐‐ Original Message ‐‐‐‐‐‐‐
>> On August 10, 2018 4:19 PM, Nithya Balachandran <nbala...@redhat.com> wrote:
>>
>>> On 9 August 2018 at 19:54, mabi <m...@protonmail.ch> wrote:
>>>
>>>> Thanks for the documentation. On my client using FUSE mount I found the 
>>>> PID by using ps (output below):
>>>>
>>>> root       456     1  4 14:17 ?        00:05:15 /usr/sbin/glusterfs 
>>>> --volfile-server=gfs1a --volfile-id=myvol-private /mnt/myvol-private
>>>>
>>>> Then I ran the following command
>>>>
>>>> sudo kill -USR1 456
>>>>
>>>> but now I can't find where the files are stored. Are these supposed to be 
>>>> stored on the client directly? I checked /var/run/gluster and 
>>>> /var/log/gluster but could not see anything and /var/log/gluster does not 
>>>> even exist on the client.
>>>
>>> They are usually created in /var/run/gluster. You will need to create the 
>>> directory on the client if it does not exist.
>>>
>>>> ‐‐‐‐‐‐‐ Original Message ‐‐‐‐‐‐‐
>>>> On August 9, 2018 3:59 PM, Raghavendra Gowdappa <rgowd...@redhat.com> 
>>>> wrote:
>>>>
>>>>> On Thu, Aug 9, 2018 at 6:47 PM, mabi <m...@protonmail.ch> wrote:
>>>>>
>>>>>> Hi Nithya,
>>>>>>
>>>>>> Thanks for the fast answer. Here the additional info:
>>>>>>
>>>>>> 1. gluster volume info
>>>>>>
>>>>>> Volume Name: myvol-private
>>>>>> Type: Replicate
>>>>>> Volume ID: e7a40a1b-45c9-4d3c-bb19-0c59b4eceec5
>>>>>> Status: Started
>>>>>> Snapshot Count: 0
>>>>>> Number of Bricks: 1 x (2 + 1) = 3
>>>>>> Transport-type: tcp
>>>>>> Bricks:
>>>>>> Brick1: gfs1a:/data/myvol-private/brick
>>>>>> Brick2: gfs1b:/data/myvol-private/brick
>>>>>> Brick3: gfs1c:/srv/glusterfs/myvol-private/brick (arbiter)
>>>>>> Options Reconfigured:
>>>>>> features.default-soft-limit: 95%
>>>>>> transport.address-family: inet
>>>>>> features.quota-deem-statfs: on
>>>>>> features.inode-quota: on
>>>>>> features.quota: on
>>>>>> nfs.disable: on
>>>>>> performance.readdir-ahead: on
>>>>>> client.event-threads: 4
>>>>>> server.event-threads: 4
>>>>>> auth.allow: 192.168.100.92
>>>>>>
>>>>>> 2. Sorry I have no clue how to take a "statedump" of a process on Linux. 
>>>>>> Which command should I use for that? and which process would you like, 
>>>>>> the blocked process (for example "ls")?
>>>>>
>>>>> Statedumps are gluster specific. Please refer to 
>>>>> https://docs.gluster.org/en/v3/Troubleshooting/statedump/ for 
>>>>> instructions.
>>>>>
>>>>>> Regards,
>>>>>> M.
>>>>>>
>>>>>> ‐‐‐‐‐‐‐ Original Message ‐‐‐‐‐‐‐
>>>>>> On August 9, 2018 3:10 PM, Nithya Balachandran <nbala...@redhat.com> 
>>>>>> wrote:
>>>>>>
>>>>>>> Hi,
>>>>>>>
>>>>>>> Please provide the following:
>>>>>>>
>>>>>>> - gluster volume info
>>>>>>> - statedump of the fuse process when it hangs
>>>>>>>
>>>>>>> Thanks,
>>>>>>> Nithya
>>>>>>>
>>>>>>> On 9 August 2018 at 18:24, mabi <m...@protonmail.ch> wrote:
>>>>>>>
>>>>>>>> Hello,
>>>>>>>>
>>>>>>>> I recently upgraded my GlusterFS replica 2+1 (aribter) to version 
>>>>>>>> 3.12.12 and now I see a weird behaviour on my client (using FUSE 
>>>>>>>> mount) where I have processes (PHP 5.6 FPM) trying to access a 
>>>>>>>> specific directory and then the process blocks. I can't kill the 
>>>>>>>> process either, not even with kill -9. I need to reboot the machine in 
>>>>>>>> order to get rid of these blocked processes.
>>>>>>>>
>>>>>>>> This directory has one particularity compared to the other directories 
>>>>>>>> it is that it has reached it's quota soft-limit as you can see here in 
>>>>>>>> the output of gluster volume quota list:
>>>>>>>>
>>>>>>>>                   Path                   Hard-limit  Soft-limit      
>>>>>>>> Used  Available  Soft-limit exceeded? Hard-limit exceeded?
>>>>>>>> -------------------------------------------------------------------------------------------------------------------------------
>>>>>>>> /directory                          100.0GB     80%(80.0GB)   90.5GB   
>>>>>>>> 9.5GB             Yes                   No
>>>>>>>>
>>>>>>>> That does not mean that it is the quota's fault but it might be a hint 
>>>>>>>> where to start looking for... And by the way can someone explain me 
>>>>>>>> what the soft-limit does? or does it not do anything special?
>>>>>>>>
>>>>>>>> Here is an the linux stack of a blocking process on that directory 
>>>>>>>> which happened with a simple "ls -la":
>>>>>>>>
>>>>>>>> [Thu Aug  9 14:21:07 2018] INFO: task ls:2272 blocked for more than 
>>>>>>>> 120 seconds.
>>>>>>>> [Thu Aug  9 14:21:07 2018]       Not tainted 3.16.0-4-amd64 #1
>>>>>>>> [Thu Aug  9 14:21:07 2018] "echo 0 > 
>>>>>>>> /proc/sys/kernel/hung_task_timeout_secs" disables this message.
>>>>>>>> [Thu Aug  9 14:21:07 2018] ls              D ffff88017ef93200     0  
>>>>>>>> 2272   2268 0x00000004
>>>>>>>> [Thu Aug  9 14:21:07 2018]  ffff88017653f490 0000000000000286 
>>>>>>>> 0000000000013200 ffff880174d7bfd8
>>>>>>>> [Thu Aug  9 14:21:07 2018]  0000000000013200 ffff88017653f490 
>>>>>>>> ffff8800eeb3d5f0 ffff8800fefac800
>>>>>>>> [Thu Aug  9 14:21:07 2018]  ffff880174d7bbe0 ffff8800eeb3d6d0 
>>>>>>>> ffff8800fefac800 ffff8800ffe1e1c0
>>>>>>>> [Thu Aug  9 14:21:07 2018] Call Trace:
>>>>>>>> [Thu Aug  9 14:21:07 2018]  [<ffffffffa00dc50d>] ? 
>>>>>>>> __fuse_request_send+0xbd/0x270 [fuse]
>>>>>>>> [Thu Aug  9 14:21:07 2018]  [<ffffffff810abce0>] ? 
>>>>>>>> prepare_to_wait_event+0xf0/0xf0
>>>>>>>> [Thu Aug  9 14:21:07 2018]  [<ffffffffa00e0791>] ? 
>>>>>>>> fuse_dentry_revalidate+0x181/0x300 [fuse]
>>>>>>>> [Thu Aug  9 14:21:07 2018]  [<ffffffff811b944e>] ? 
>>>>>>>> lookup_fast+0x25e/0x2b0
>>>>>>>> [Thu Aug  9 14:21:07 2018]  [<ffffffff811bacc5>] ? 
>>>>>>>> path_lookupat+0x155/0x780
>>>>>>>> [Thu Aug  9 14:21:07 2018]  [<ffffffff81195715>] ? 
>>>>>>>> kmem_cache_alloc+0x75/0x480
>>>>>>>> [Thu Aug  9 14:21:07 2018]  [<ffffffffa00dfca9>] ? 
>>>>>>>> fuse_getxattr+0xe9/0x150 [fuse]
>>>>>>>> [Thu Aug  9 14:21:07 2018]  [<ffffffff811bb316>] ? 
>>>>>>>> filename_lookup+0x26/0xc0
>>>>>>>> [Thu Aug  9 14:21:07 2018]  [<ffffffff811bf594>] ? 
>>>>>>>> user_path_at_empty+0x54/0x90
>>>>>>>> [Thu Aug  9 14:21:07 2018]  [<ffffffff81193e08>] ? 
>>>>>>>> kmem_cache_free+0xd8/0x210
>>>>>>>> [Thu Aug  9 14:21:07 2018]  [<ffffffff811bf59f>] ? 
>>>>>>>> user_path_at_empty+0x5f/0x90
>>>>>>>> [Thu Aug  9 14:21:07 2018]  [<ffffffff811b3d46>] ? 
>>>>>>>> vfs_fstatat+0x46/0x90
>>>>>>>> [Thu Aug  9 14:21:07 2018]  [<ffffffff811b421d>] ? 
>>>>>>>> SYSC_newlstat+0x1d/0x40
>>>>>>>> [Thu Aug  9 14:21:07 2018]  [<ffffffff811d34b8>] ? 
>>>>>>>> SyS_lgetxattr+0x58/0x80
>>>>>>>> [Thu Aug  9 14:21:07 2018]  [<ffffffff81525d0d>] ? 
>>>>>>>> system_call_fast_compare_end+0x10/0x15
>>>>>>>>
>>>>>>>> My 3 gluster nodes are all Debian 9 and my client Debian 8.
>>>>>>>>
>>>>>>>> Let me know if you need more information.
>>>>>>>>
>>>>>>>> Best regards,
>>>>>>>> Mabi
>>>>>>>> _______________________________________________
>>>>>>>> Gluster-users mailing list
>>>>>>>> Gluster-users@gluster.org
>>>>>>>> https://lists.gluster.org/mailman/listinfo/gluster-users
>>>>>>
>>>>>> _______________________________________________
>>>>>> Gluster-users mailing list
>>>>>> Gluster-users@gluster.org
>>>>>> https://lists.gluster.org/mailman/listinfo/gluster-users
>>>>
>>>> _______________________________________________
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