This web page from the help section addresses your problem. http://support.google.com/mail/bin/answer.py?hl=en&answer=1212172
On Wed, Jan 9, 2013 at 7:02 PM, Rui Oliveira <[email protected]>wrote: > Hi Everyone! > > I create one account email for my son with the email address in 2010. > Since than, he always used this account for his school and games activity, > but today he try with no success to login. > After some research with him we receive the message that the account was > deleted. > If we didn't deleted, who done it? Someone else or one error on the > servers! > > We can prove that my son is the owner of this account and we have the > original email account create confirmation by google with the verification > code. > > Can anyone help how to recover the account, or at least the same address, > because we try to create a new with the same alias but with no success. > > Thank You. > > From one desperate Father trying to solve his son problem. > > -- > You received this message because you are subscribed to the Google Groups > "Gmail-Users" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > Visit this group at http://groups.google.com/group/gmail-users?hl=en. > For more options, visit https://groups.google.com/groups/opt_out. > > > -- You received this message because you are subscribed to the Google Groups "Gmail-Users" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. Visit this group at http://groups.google.com/group/gmail-users?hl=en. For more options, visit https://groups.google.com/groups/opt_out.
