Hi Fuzzy Thanks for the suggestion. I can't read the email address, even after entering the captcha's, I still get a hyphen truncating part of the address, but I'm guessing it goes something like gmail and then hyphen and then support and then the at symbol etc.
Just to let everyone know, I tried again now, and the same "Schrödinger's cat" problem is happening. The username BOTH exists and doesn't exist. And I tried with a dot and without a dot, and with the old, googlemail.com, and with the newer gmail.com. When I try to retrieve the password, there is no such user. When I try to create a new account, that username already exists. Ok, I'll try to get gmail support to help. I think I already did, but I'll try again and report back. Thanks so much. Jon (For my wife Rosana) On Monday, 9 January 2006 09:26:34 UTC-3, Fuzzy wrote: > > There are no moderators here with the power to help you. This is not a > shot at the great moderators on this list, but that this is not an > official Gmail support mailing list. I would recommend that you write > to [email protected] <javascript:> and explain what happened. They will > probably be able to help you. > > Fuzzy > > On 1/8/06, [email protected] <javascript:> < > [email protected] <javascript:>> wrote: > > > When I click the forgotten password link, it asks for my email address, > > then says there are no accounts in our system with the Email address > > [email protected] <javascript:>, and that I should complete a possibly > incomplete > > registration process, but that link later tells me I can't use that > > usename because it already exists. It never offers to mail me a new > > password. > > I'm trying to get someone at Google to take this up for me, but I'm not > > sure where to look. I'm hoping a helpful moderator here can help. > -- You received this message because you are subscribed to the Google Groups "Gmail-Users" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. Visit this group at http://groups.google.com/group/gmail-users?hl=en. For more options, visit https://groups.google.com/groups/opt_out.
