That's just how it works... did you have an address in the e-mail that you
used when you created your canned response?  If so, that address may have
been stored in the canned response.  It should still be going back to the
person who sent it.


On Sat, Apr 13, 2013 at 6:21 AM, IC BootIt <[email protected]> wrote:

> Question Julie,
>
> How do you get your canned response to send to the person who sent you the
> email?
>
> My canned responses are getting sent to my host.
>
> On Monday, September 14, 2009 4:21:45 AM UTC+12, Julie wrote:
>>
>> Well this is the response that Chad P(Google) gave in the Canned Reponses
>> Group.
>>
>> The story is spelled out here in RFC 3834:
>>>
>>>    * 
>>> http://tools.ietf.org/html/**rfc3834#section-4<http://tools.ietf.org/html/rfc3834#section-4>
>>>
>>> "A Personal or Group responder SHOULD NOT deliver a response to any
>>> address other than that in the Return-Path field, even if the Return-
>>> Path field is missing."
>>> "The Reply-To field SHOULD NOT be used as the destination for
>>> automatic responses from Personal or Group Responders."
>>> "Sending automatic responses to Reply-To addresses can thus result in
>>> a large number of people receiving a useless or unwanted message; it
>>> can also contribute to mail loops."
>>> "The Return-Path address is really the only one from the message
>>> header that can be expected, as a matter of protocol, to be suitable
>>> for automatic responses that were not anticipated by the sender."
>>> So based on the above, it would be a clear violation of the spec to
>>> send canned responses to the Reply-To address.
>>>
>>
>> According to Chad, it is clear that this is the way the RFC says it
>> should work.
>>
>>
>> On Sun, Sep 13, 2009 at 7:39 AM, Fuzzy Logic <[email protected]> wrote:
>>
>>>
>>> It is a bug, and you should report it in the Helps. If you click help
>>> at the top of your account, in there should be a link to report a bug.
>>>
>>> On Thu, Sep 10, 2009 at 6:52 AM, SimonL <[email protected]> wrote:
>>>
>>> > I use Canned Responses, but I'm finding that when I receive an email
>>> > with a "Reply-to" address different to the "From" address then the
>>> > canned response is sent to the From address.  This is wrong - the
>>> > response should go to the Reply-to address.  I guess this is a bug but
>>> > I don't know the best way to report it in order for it to be fixed.
>>>
>>>
>>>
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