This suggests your new modern is not correctly configured. You could try plugging your old one back in.& see if you can access your account. If that is not possible... You may need to alter settings on your new one. Go to the help page for your router, and see if they give any help for gmail or email configuration. See here, also. Solution from someone with similar problem. https://productforums.google.com/forum/m/#!searchin/gmail/New$20router/gmail/euSQ6YiYEfw
On Sunday, December 22, 2013, Kara Kim wrote: > MI am using my daughters account because I can't access mine. I got a new > wireless modem and now google does not recognize it. I have gone through > all the 2 step verification plus the numerous questions and still, no go. I > don't have the same phone number that google want's to send a code or sms > to so I am very frustrated. > > I can't believe that I can't get help for this?? > > DESPERATE! > > -- > You received this message because you are subscribed to the Google Groups > "Gmail-Users" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected] <javascript:_e({}, > 'cvml', 'gmail-users%[email protected]');>. > To post to this group, send email to > [email protected]<javascript:_e({}, 'cvml', > '[email protected]');> > . > Visit this group at http://groups.google.com/group/gmail-users. > For more options, visit https://groups.google.com/groups/opt_out. > -- You received this message because you are subscribed to the Google Groups "Gmail-Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/gmail-users. For more options, visit https://groups.google.com/groups/opt_out.
