On Tue, Feb 18, 2014 at 6:19 PM, runforfun54 <[email protected]> wrote:
Please help. I am trying to block someone who has scammed me in the past. > I've gone to google.com. I signed in. Went to Settings/filters. I added > his email address and then clicked to the Next Page. I checked the boxes > that said "Skip" and "Delete" - then clicked update. But I still get > emails. Can you please hep me? > If his message got past the filter, then he wasn't using the address you typed into the Filter. Do it this way: When you have his message open, click on the small down-pointing triangle in the upper right, next to the curved arrow that means Reply. In the pop-up menu, select "Filter messages like this". It should automatically put his email address into the filter for you. Check that it is there. (If it isn't, you might be receiving his messages by other means, like an email list.) Then complete the filter like before. The good thing about doing it this way is you don't TYPE his email address so there is no chance of typing it wrong. If you select "Delete" there is no need to also click "Skip" (in fact I wouldn't). Now, if you receive more emails from him, he is sending them from multiple addresses. You would need to make a filter to block each of them. Also make sure you actually created the Filter. It is possible to think you did but not actually do it. The last step should be the big blue "Create filter" button ... mine doesn't say "update". Marking his messages as Spam doesn't always work, not right away. The Spam filters will try to find a reason for calling his messages spam, and they might send other messages to Spam that you don't want to go there Andy -- You received this message because you are subscribed to the Google Groups "Gmail-Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/gmail-users. For more options, visit https://groups.google.com/groups/opt_out.
