For anyone having this issue I thought I would post what I did

The issue was in Cpanel I needed to select  "Use local mail exchanger" 
instead of "Automatically detect configuration" which was causing the SMTP 
authentication errors.


On Wednesday, September 17, 2014 10:19:46 AM UTC+10, Jungle Me wrote:
>
> I contacted my email/website/domain server provider/host and they fixed 
> it. But it took them 2 weeks. Unfortunately I can't help other people 
> because they don't give us (clients) details of what they did.  They said 
> that is was happening to other people that had their websites, their 
> domains and their emails hosted by them so the fixing was for a lot of 
> clients.
>
> That's it. Sorry for not having more to add on the discussion and thanks 
> for the help.
>
> Regards
> Thiago
> Em 16/09/2014 13:24, "Marko Vukovic" <[email protected] <javascript:>> 
> escreveu:
>
>>
>> On Mon, Sep 15, 2014 at 3:54 PM, Frustrated Mail.com User <
>> [email protected] <javascript:>> wrote:
>>
>>> I have had this same issues on and off with mail.com for a year or two. 
>>> Sometimes it works fine. Sometimes if fails completely. Sometimes it will 
>>> be successful to some recipients but fail to others.
>>>
>>
>> Post the error message, a 'me too' email doesn't really help anyone.
>>
>> -- 
>> Marko
>>
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