Bill,

I too have contacts who have more than one email address. When I compose an
email to one of these contacts and begin typing their name, a drop-down
appears showing all the email addresses for that contact. I don't know why
it's behaving differently for you.

As for two different contacts who have the same email address, you may as
well merge the contacts and give that contact a shared name, e.g., "Bob and
Carol", because it's going to just one email address which, apparently, is
accessible by both of them anyway. Then in the text of the email you can
address it to the specific person to whom you're writing. I hope you
weren't expecting that you could do something with your contact list or
compose window that would make the email private to just one or the other
of them.

Kenneth



On Tue, Mar 17, 2015 at 6:20 AM, billhansen <[email protected]>
wrote:

> In a  couple of the groups I belong to, several members use multiple email
> addresses. Sometimes two or more people use the same address. Even though I
> have each email address for each person listed in my Gmail Contacts list,
> Gmail defaults to one of the multiple addresses. I can't force it to choose
> any of the other addresses. There is no drop-down list of alternate emails
> for a single individual - though there is a drop-down list for all contacts
> whose last names begin with the same letter, for example. The only way I
> can get my email to the intended address is to go to my Contacts list and
> select the address from there.
>
> Similarly, when two or more people share the same email address but it's
> important to direct the email to one of those people, there's no way to do
> that. If I start by typing in the recipient's name, the email may be
> directed to the name of another person who shares that email address.
> There's no way to change that, again there's no drop-down list of people
> who share that email address.
>
> Is there a way to sort all this out, or is this just a limitation of Gmail?
>
> Bill Hansen
>
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