Thanks for your reply. That was the answer - a filter, probably set up a couple of years ago, which deleted mails from her AOL address. I don't remember setting up such a filter, and I can't imagine why I would do that - but the filter was there. After I deleted the filter, she was able to send an email from her AOL address which correctly went into my InBox.
Now I guess I should wonder why this "straight to Trash" phenomenon has only been happening in the past 2-3 weeks. One of life's great unsolvable mysteries, I guess. On Sat, Feb 18, 2017 at 1:50 PM, Andy <ai.eg...@gmail.com> wrote: > On Fri, Feb 17, 2017 at 9:13 AM, billhansen <billhansen2...@gmail.com> > wrote: > >> My wife frequently forwards to me mail which she has received. She uses >> both an AOL email address, and a Gmail address. The mails she sends from >> her Gmail address come through to my Gmail InBox, just as they should. But >> the mails from her AOL address go straight to Trash. I don't check my Gmail >> Trash box daily, so my wife is often annoyed that I haven't read the things >> she forwards from her AOL address. I tried to make a Filter in Gmail, but >> there doesn't seem to be a way to make a Filter which would prevent emails >> from going directly to Trash. (There's an option "never send it to Spam" >> but no option to avoid the Trash box.) Is there a way to do this? Can >> someone offer suggestions? Thanks - Bill Hansen >> > > I don't believe there is any way for a message to end up in Trash, other > than (1) you (or someone) clicking the Delete button, or (2) a Filter. > Gmail doesn't delete messages by itself! > > That's probably why there is no Filter option, to prevent something that > doesn't happen. > > Check your Filters for one that deletes messages. You may have forgotten > that it's there. > > Andy > > > -- > You received this message because you are subscribed to the Google Groups > "Gmail-Users" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to gmail-users+unsubscr...@googlegroups.com. > To post to this group, send email to gmail-users@googlegroups.com. > Visit this group at https://groups.google.com/group/gmail-users. > For more options, visit https://groups.google.com/d/optout. > -- You received this message because you are subscribed to the Google Groups "Gmail-Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to gmail-users+unsubscr...@googlegroups.com. To post to this group, send email to gmail-users@googlegroups.com. Visit this group at https://groups.google.com/group/gmail-users. For more options, visit https://groups.google.com/d/optout.
