Thanks Pouria! Today’s windows test machine script is running. SO, at least for now, the issue has been resolved.
From: Code 500 Support <[email protected]> Sent: Wednesday, May 1, 2019 11:00 AM To: Hughes, Steven P. (GSFC-5950) <[email protected]> Cc: Cooley, D S. (GSFC-5950) <[email protected]>; Royzman, Tetyana (GSFC-595.0)[OMITRON] <[email protected]> Subject: RE: Regarding Service Record #28,313 #28313 Good morning Steve, Thanks for introducing us to each other which makes it easier to work on GMAT problems. Well, I logged into mesa-file server and in order to eliminate any conflictions for removing the file/folder, I closed the whole VS201_build_64 folder for the users which the server showed they are/were actived. Then, deleted the bin folder completely and checked it on from both my own machine and the server (attached the screenshots.) Basically, the LastCompleteVersion folder is all empty. Let me know if you get that file back. Thanks. Pouria Nikou 590 Systems Administrator NASA/Goddard Space Flight Center Building 11, Room E142 Phone: (301) 286-0675 -----Original Message----- From: NDC\sphughe1 Sent: 5/1/19 9:52 AM To: [email protected],NDC\tdnguye2<mailto:[email protected],NDC\tdnguye2> Subject: RE: Regarding Service Record #28,313 #28313 Hi Pouria and Tuan, First an introduction. Pouria is a 590 admin who helps admin the mesa-file system. Tuan is the GMAT developer in charge of the nightly build system. I am an inefficient middle man when there is a problem with the build system, so I want to introduce the two of you. Pouria, for some reason, that odd file that we cannot delete was created in the GMAT folder again. Here is the folder path and the odd file. Pouria, can you delete this file again. Do you have any ideas why this file is being created? I can’t edit it so I can’t see its contents to determine where it is coming from. Tuan, if you there are any more issues can you create tickets here https://aetd-support.ndc.nasa.gov/SubmitSR.jsp and work with Pouria to get them resolved? Thanks, Steve From: Hughes, Steven P. (GSFC-5950) Sent: Thursday, April 25, 2019 1:28 PM To: GSFC-AETD-Helpdesk Subject: RE: Regarding Service Record #28,313 #28313 Hi Pouria, We are still having an issue, can you delete all contents of the LatestCompleteVersion folder. We can’t delete the bin folder for some reason. Steve From: Code 500 Support Sent: Wednesday, April 24, 2019 4:07 PM To: Hughes, Steven P. (GSFC-5950) Subject: RE: Regarding Service Record #28,313 #28313 Steve, You're welcome! I could removed the two files inside "bin" folder as well. Basically, all the contents inside bin and plugins are deleted. Thanks. -Pouria -----Original Message----- From: NDC\sphughe1 Sent: 4/24/19 3:54 PM To: [email protected]<mailto:[email protected]> Subject: RE: Regarding Service Record #28,313 #28313 HI Pouria, We need the contents of bin deleted as well.. Thanks for the help! Steve From: Code 500 Support Sent: Wednesday, April 24, 2019 3:51 PM To: Hughes, Steven P. (GSFC-5950) Subject: Re: Regarding Service Record #28,313 #28313 Hi again Steve, I could delete one file which was in "plugins" folder. However, I'm not able to delete 2 files inside "bin" folder. Let me know if that resolve the issue. If not, I will find a way to remove the contents in "bin" folder. Thanks. -Pouria -----Original Message----- From: NDC\pnikou Sent: 4/24/19 3:23 PM To: NDC\sphughe1 Subject: Regarding Service Record #28,313 Hi Steve, Seems like the GMAT is running which prevent me from deleting the contents inside both "bin" and "plugins" folders. Would you please terminate the program? Thanks. Pouria Nikou 590 Systems Administrator NASA/Goddard Space Flight Center Building 11, Room E142 Phone: (301) 286-0675 Service record details:: Click Here to View Incident Updated: 4/24/19 3:02 PM Assigned To: Pouria Nikou Status: Open Priority: High Description: The folder \\mesa-file\595\GMAT\Builds\windows\VS2017_build_64\LatestCompleteVersion<file://mesa-file/595/GMAT/Builds/windows/VS2017_build_64/LatestCompleteVersion> is locked and we are unable to delete it. We need to delete the contents daily for our build process. I suspect the issue is the file \\mesa-file\595\GMAT\Builds\windows\VS2017_build_64\LatestCompleteVersion\plugins\.����007b00000005fbc609f82e9e9fed80b6 Not sure what that file is, but it is now part of the GMAT build, but we can't delete it. Please delete all contents of : \\mesa-file\595\GMAT\Builds\windows\VS2017_build_64\LatestCompleteVersion<file://mesa-file/595/GMAT/Builds/windows/VS2017_build_64/LatestCompleteVersion>
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