On 1/7/13 7:54 AM, Kabir Roy Chowdhury wrote:
Dear gmx-mail experts, Happy 2013!

I have been struggling to send New-Year greetings using a Thunderbird list with
50+ addresses, and sought help from GMX support. Below is a nutshell of the
exchanges:
===
*Jan 02*: I get the error message 5.5.3. (more than 26 addresses) while trying
to send New Year Greetings to about 50 people. Unfortunately, I could not not
find an explanantion OR what to do about it.
---
*Jan 03: *Are you usine the webmailer or POP3/IMAP?
===
*Jan 03:* Well, I am using IMAP to read/send messages from my Linux-PC using
Thunderbird 17.0.
---
*Jan 04:***Sounds like a temporary sending issue for sending too many messages.
===
*Jan 04:***Danke für Ihre Antwort, die leider wieder sehr kryptisch ist.
Vielleicht haben Sie meine Frage auf *Englisch nicht richtig verstanden*. Daher
nun auf Deutsch: Kürzlich probierte ich *einen Bericht* in der bcc-Mode an eine
Liste mit *52 Adressen *zu schicken, und bekam die Fehler-Meldung, daß mehr als
*26 Adressen für nicht verifizierte Benutzer *nicht erlaubt sind. Die ganze
Meldung lautete:
=================================
An error occurred while sending mail. The mail server responded: 5.5.3
{mp-eu013} No more than 26 recipients allowed for unverified users 5.5.3 (
http://portal.gmx.net/serverrules ). Please check the message recipient
[email protected] <mailto:[email protected]> and try again.
=================================
Leider ist auf Ihrem Site Nichts zu finden, wie man einen *User verifiziert
haben kan* :-( Vielleicht können Sie hierzu etwas unter FAQ anbringen.

Was mich betreft, ich gebe auf, werde meine Liste zerteilen, und weitermachen.
---
*Jan 04:***Splitting up the messages would indeed be the best possible option.
Verified addresses can only be verified when you register as a trusted sender
with us.
===

Well, this morning I have spent considerable time trying to find out how to
become a *trusted sender* - without success, and hence became member of the
user-group. Could someone please enlighten me?

And by the way, would it not be more efficient for everyone, if the responses
from the support group was a bit *more pro-active, instead of **cryptic
one-liners*?

Hoping not to have offended anyone, and expecting to soon learn about my
ignorance of the mail set-up.


This mailing list is for users of the Gromacs molecular dynamics simulation software, not to troubleshoot your email client. Please seek technical assistance in the appropriate forum.

-Justin

--
========================================

Justin A. Lemkul, Ph.D.
Research Scientist
Department of Biochemistry
Virginia Tech
Blacksburg, VA
jalemkul[at]vt.edu | (540) 231-9080
http://www.bevanlab.biochem.vt.edu/Pages/Personal/justin

========================================
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