On Tue, 5 Feb 2002, Ray Bowles wrote:
> I've been experiencing terrible response times in sending mail using
> outlook, is this a know issue or is it that my setup is botched?

  Yes, your setup is botched -- you are using MS-Outlook.  ;-)

  Seriously, the two most commong causes of long delays when using Sendmail
are DNS problems and auth/ident problems.

  DNS: Make sure both systems have properly configured hostnames which are
fully resolvable via DNS.  Make sure the sender-SMTP (Outlook) is sending a
valid hostname for the HELO/EHLO command.  Make sure the "FROM" and "TO"
domains are fully resolvable.  Make sure reverse lookups are available for
all IP addresses involved.

  auth/ident: Some Sendmails send an auth/ident query to the sender-SMTP to
see if they can identify who is doing the connect (this is of dubious value,
but it is common none-the-less).  If the TCP connect for the auth/ident
query (from the reciever-SMTP) goes into a blackhole, the receiver-SMTP has
to wait for the TCP connect to timeout.  I have heard rumor that some
versions of MS-Windows do not properly send an RST in response to TCP
connection attempts to a closed socket.  Also, firewalls configured by
overzealous admins who do not understand IP configure their systems to
silently discard incoming connection attempts.

> It might also be worth mentioning that I do not experience this problem
> when using pine.

  By default, Pine will attempt delivery via a local /usr/lib/sendmail, so
unless you have changed things, that is inconclusive.

-- 
Ben Scott <[EMAIL PROTECTED]>
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