hi folks,

I'd like to point out that we now have a new stock response "dup+fixed".  
Obviously it
should be used in the case that the triaged bug is a duplicate of an  
already fixed bug.
We now have the chance of giving positive feedback to our users, and I  
hope this will
improve Gnome's image.

The text is

  Thanks for taking the time to report this bug.
  This particular bug has already been reported into our bug tracking  
system, but we are
  happy to tell you that the problem has already been fixed. It should be  
solved in the
  next software version. You may want to check for a software upgrade.


Yes, I know the term "next software version" is quite vague. However we  
have to remember
that the target audience is the common user, and he/she is not intrested  
in software
development details.

We also have improved "fixed-in-head" and "fixed-in-stable" stock answers.

Happy bug hunting

-- 
Christian Kirbach
[EMAIL PROTECTED]
+49 176 23861781
_______________________________________________
Gnome-bugsquad mailing list
[email protected]
http://mail.gnome.org/mailman/listinfo/gnome-bugsquad

Reply via email to