On Wed, 2008-01-02 at 14:39 -0500, Diego Escalante Urrelo wrote: > Hey, > > On 1/2/08, Bruno Boaventura <[EMAIL PROTECTED]> wrote: > > On Jan 1, 2008 6:14 PM, Behdad Esfahbod <[EMAIL PROTECTED]> wrote: > > > I would like to ask no bugsquad work done on my modules: > > > > > > gnome-terminal > > > vte > > > pango > > > gucharmap > > > > > > Specifically, I don't want NEEDINFO bugs automatically closed INCOMPLETE > > > after a month, or two, or six FWIW. I have asked this before on IRC, > > > but every once in a while a new bugsquader shows up and closes tens of > > > bugs in gnome-terminal. > > > > Sorry, Behdad. I think I did it sometimes too, when I was starting. > > Maybe can we have something more specifically about this on > > http://live.gnome.org/Bugsquad/TriageGuide? BTW, I recommend new > > triagers do not close any bug as INCOMPLETE when it have a stacktrace > > and (comments > 1). > > > > Bugsquaders: Ideas? > > > > Usually I close as INCOMPLETE when the reporter is a random email > address with 0 points and comment-less. I also check if the trace can > be read or if it's just a ton of ?? that doesn't even let you guess > what's the real crash.
Sure, a bunch of ??'s are definitely an INCOMPLETE right away. My main issue is with automatic closing of NEEDINFO to INCOMPLETE. We all know that in 99% of the cases the reporter is not going to provide that requested info, either because they don't get the mail at all (I've reported a few crashes myself and never got any followup), or because they cannot reproduce the crash, or because they have no idea whatsoever what's happening. They just clicked on a button to shut the dialog up... If we keep closing those not-so-useful-but-not-useless traces as INCOMPLETE, what we've essentially done is pumping up the total number of bugs reported, so we can brag about having half million bugs while KDE has only 150000, with all those extra bugs adding nothing to the quality of our software. What I want to see is: - No bug with dups closed INCOMPLETE - No bug with comments closed INCOMPLETE - When a Simple dup search shows a trace is a dup of an INCOMPLETE bug, the INCOMPLETE is REOPENED and the dup added That way, I can feel confident that a real but infrequent crasher in my software doesn't go unnoticed just because all the reports were closed INCOMPLETE. Thanks all. Thanks. > greetings, > > Diego -- behdad http://behdad.org/ "Those who would give up Essential Liberty to purchase a little Temporary Safety, deserve neither Liberty nor Safety." -- Benjamin Franklin, 1759 _______________________________________________ Gnome-bugsquad mailing list [email protected] http://mail.gnome.org/mailman/listinfo/gnome-bugsquad
