C.J. Collier wrote:
The main reasons in my opinion is the IRC integration, familiarity and a
large feature set. Perhaps the features can be modularized and shared
with RT. But perhaps this is getting a little off topic. I'll review
RT and the infrastructure wiki pages before I comment further.
Thank you for the info about the names of servers. That certainly
clarifies things.
The reason of (re-)selecting RequestTracker is that I have years of
experience of using and hacking (=modifying) it. And the reason why I
was listened was that I volunteered to set up and maintain the RT
installation. :)
- Toni
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