Randy--

When you sign on to an Open Source project (which you have by using Gnucash and 
sending an email to the list), you buy in to the standing ethos of these 
projects. A core part of this is that there is no "us" and "them"; there are 
different levels of members in the community. Many of us are users just like 
yourself who may have beefs (beeves?) with some part or another of the program, 
but we are willing to put up with those because we know that if we can find a 
reasonable way to work together, we all and the program benefit.

If you don't want to put in any effort, then go out and buy Quicken; it should 
work fine for you.

Sending a curt email to the list bitching that the developers "need" to do 
something, without being willing to provide even the most basic pieces of 
information (such as the operating system you're using) is not likely to 
achieve your goals (whatever they might be). 

I had nearly put into my original email that a disclaimer could certainly be 
put in the documentation, and I would have proposed (based on your email) that 
it say: "Warning. Things you do can cause things to go wrong! And sometimes, 
things just go wrong, and you must figure out how to fix them." Because that's 
about all any one of us could have concluded based on what you wrote.

David

--- On Mon, 1/17/11, Randy Aldering <alderi...@housesmithe.com> wrote:

> From: Randy Aldering <alderi...@housesmithe.com>
> Subject: Re: Total Crash and Lost Data
> To: "Donald Allen" <donaldcal...@gmail.com>
> Cc: "David T." <sunfis...@yahoo.com>, gnucash-de...@lists.gnucash.org, 
> alderi...@housesmithe.com
> Date: Monday, January 17, 2011, 5:11 PM
> 
> Good grief, my apologies.  One could resent the
> suggestion that the users of GnuCash and other
> OpenSource projects do not support them financially. 
> For my type of personality, all of that
> reading is a bit much.  GnuCash has not been
> generating .xac files for two years, and it still
> isn't under the latest release, so that is not some thing
> that I have a lot of control over,as far
> as I can tell..  By the by, I DID search for data
> loss, and got nothing.  I'm also not the type to
> write a dissertation detailing "what happened" BEFORE I
> actually make contact with some one.  If
> that is some how "wrong," then that is truly
> unfortunate.  Thanks for all the help, any way. 
> I
> appreciate the thoughtful use of donation money.
> 
> Randy Aldering  RHI,CHI
> alderi...@housesmithe.com
> 269-350-4411
> 
> Veritas vos Liberabit
> 
> On Mon, January 17, 2011 14:30, Donald Allen wrote:
> | On Mon, Jan 17, 2011 at 2:20 PM, David T. <sunfis...@yahoo.com>
> wrote:
> |> Randy--
> |>
> |> Presumably, you have lost your Gnucash data because
> of a crash. Also presumably, you might want
> |> assistance recovering from this crash. However,
> there's not a lot to go on in your message. What
> |> operating system are you on? What version of Gnucash?
> What were you doing when Gnucash crashed?
> |> Did you have backups?
> |>
> |> No one can help you if you don't provide some
> details.
> |
> | Not to mention that
> |
> | 1. The indignation in his message is more than a bit
> over-the-top,
> | given that he spent $0 for the hard work of volunteers.
> | 2. You can search the FAQ for "data loss" and it tells
> you about .xac
> | and .log files and why they are there. Is that
> DIFFICULT?
> | 3. His message is addressed to the wrong mailing list.
> |
> | (Given the nature of my message, I want to emphasize that
> I am not
> | Gnucash developer nor am I associated with the project in
> any way,
> | other than as a happy user. I am speaking for myself
> here, not for the
> | project.)
> |
> | /Don
> |
> |>
> |> David
> |>
> |> --- On Mon, 1/17/11, Randy Aldering <alderi...@housesmithe.com>
> wrote:
> |>
> |>> From: Randy Aldering <alderi...@housesmithe.com>
> |>> Subject: Total Crash and Lost Data
> |>> To: gnucash-de...@lists.gnucash.org
> |>> Date: Monday, January 17, 2011, 8:02 AM
> |>> You need to put something in the
> |>> documentation that is EASY to find regarding a
> total loss of
> |>> data and crash of GnuCash.  This stinks.
> |>>
> |>> --
> |>> Randy Aldering
> |>>
> |>> alderi...@housesmithe.com
> |>>
> |>>      269-350-4411
> |>>      - inspector integrity, consumer
> |>> protection
> |>>
> |>>      - referrals are very much
> |>> appreciated
> |>>
> |>>      www.housesmtihehomeinspection.com
> |>>      www.ihina.org
> |>>      www.mi-nahi.com
> |>>
> |>>
> |>> Veritas vos Liberabit
> |>>
> |>> _______________________________________________
> |>> gnucash-devel mailing list
> |>> gnucash-devel@gnucash.org
> |>> https://lists.gnucash.org/mailman/listinfo/gnucash-devel
> |>>
> |>
> |>
> |>
> |> _______________________________________________
> |> gnucash-devel mailing list
> |> gnucash-devel@gnucash.org
> |> https://lists.gnucash.org/mailman/listinfo/gnucash-devel
> |>
> |
> |
> 
> 
> 


      
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