Hello, I am using GnuCash 2.6.16 in Windows 7. (I did update GnuCash.) The error happens when I click File -> Import -> Import Bills & Invoices. I choose Invoice000502.csv, invoice, comma separated. When I get this information entered the Preview window displays the actual information that is in the file. When I click OK I get an error telling me "ROW 1 DELETED, CUSTOMER_DOES_NOT_EXIST; id=502". The "id=502" it is referring to is the first field which is listed as id and I understand this field is invoice number. The data in this file for owner_id (customer number) is 8351 and there is a customer with customer number 8351.
I experimented and tried different things but it always gives the same error. I did utilize invoice import feature in an earlier GnuCash version successfully. I have carefully compared my format to that described in Help -> GnuCash Tutorial and Concepts Guide -> Importing Business Data -> Import Bills or Invoices. I worked on this 12 days ago with GnuCash 2.6.5 and I got past this error and got the sample to import. I updated GnuCash and tried to get it to import the next invoice. I can't seem to get this solved. Any help or suggestions would be appreciated. Is there any way to see a more detailed explanation of the error like in a log file? Kind Regards, John A Brown _______________________________________________ gnucash-user mailing list [email protected] https://lists.gnucash.org/mailman/listinfo/gnucash-user ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
