If the client has paid for one year, you add it to her account and then you deduct the amounts for the time spent (months) then add to your bank/csh account the balance. Then you pay her.
-----Original Message----- From: gnucash-user [mailto:gnucash-user-bounces+cmaloney4=talktalk....@gnucash.org] On Behalf Of Robert Heller Sent: Wednesday, August 30, 2017 11:16 PM To: gnucash-user@gnucash.org Subject: Issuing a refund: how to record it and have it show up in the Customer Report I provide web hosting and some of my clients pay upfront for 1 year. A client has closed her site, before the year is up and I'd like to issue a refund. How do I do this so it is properly recorded in her Customer Report? I know I can easily just record a check and take it out of the income account, but I would like to include useful paperwork with the check I send and I was thinking a Customer Report would be the right thing. (Or maybe not?) -- Robert Heller -- 978-544-6933 Deepwoods Software -- Custom Software Services http://www.deepsoft.com/ -- Linux Administration Services hel...@deepsoft.com -- Webhosting Services _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org https://lists.gnucash.org/mailman/listinfo/gnucash-user ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All. --- This email has been checked for viruses by AVG. http://www.avg.com _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org https://lists.gnucash.org/mailman/listinfo/gnucash-user ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
