> On Nov 12, 2017, at 2:13 PM, Chris Szilagyi <[email protected]> wrote: > > On 11/12/2017 04:02 PM, John Ralls wrote: >>> On Nov 12, 2017, at 10:36 AM, Chris Szilagyi <[email protected]> >>> wrote: >>> >>> On 11/12/2017 11:01 AM, John Ralls wrote: >>>>> On Nov 12, 2017, at 4:38 AM, Chris Szilagyi <[email protected]> >>>>> wrote: >>>>> >>>>> Hello: >>>>> >>>>> Recently our Discover credit card online banking stopped working. It >>>>> seems to be caused by our credit card number being changed, I think, as >>>>> the time it stopped was around the time they changed it. Originally I >>>>> went in to the AQBanking setup and just changed the account # there, and >>>>> tried to download transactions and get the "no transactions for the >>>>> selected time period" message. I then tried deleting the online account >>>>> in the AQBanking setup, and re-created it, but still get the same error. >>>>> I did notice that at the end of the AQBanking setup wizard where you >>>>> select the associated GNUCash account, the GNUCash account has the old >>>>> credit card # on it under the Account ID column, but I am not sure if >>>>> that really matters, I haven't been able to find any way to change the >>>>> Account ID. If it doesn't matter anyway, then I'm not concerned with it >>>>> as long as it works. >>>>> >>>>> Am I doing this correctly and does anybody have any ideas of something >>>>> else I can try? I appreciate the help. Thank you. >>>> Check the download period in the first dialog box that comes up when you >>>> select Actions>Online Actions>Get Transactions. GnuCash resets the “last >>>> retrieved date” to today even when the retrieval is unsuccessful, so on >>>> subsequent attempts one must set the beginning date to the date of the >>>> last sucessful retrieval. >>>> >>>> The name of the target account doesn’t matter as long as it’s the account >>>> you want to use. >>>> >>>> Regards, >>>> John Ralls >>>> >>> I have tried setting the dates to as far back as 6 months, and up to the >>> past 30 days' worth... and still receive the same message. Thank you for >>> clarifying the account name. >>> >>> If there is anything else I can try please let me know, thank you! >> I trust that you can see the transactions on the website and that you've >> re-checked the account number a couple of dozen times by now. Does the >> AQBanking log window show anything unexpected? >> > > Yes, I have checked everything over several times. I have tried to find a > log from AQbanking, and I am not sure where exactly it would be located. > I've checked various directories under the ~/.aqbanking folder and am not > seeing anything. I did find a gnucash.trace file in /tmp, it does have the > line below: > > * 17:02:48 CRIT <aqofxconnect> provider.c: 837: Error exchanging > getStatements-request (403) > > This corresponds to the time I tried to download the transactions. > > If there's a better log to look at please let me know, thank you for your > help!
When you run a download AQBanking puts up a dialog box containing a session log. There's a checkbox in the lower left to leave it open after the session finishes; it has an inverse counterpart, "Close log window when finished" in Preferences>Online Banking. Clear that checkbox then try again to retrieve and see if there are any useful messages in the log. Regards, John Ralls _______________________________________________ gnucash-user mailing list [email protected] https://lists.gnucash.org/mailman/listinfo/gnucash-user ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
