Nelson, thanks for the response. It turned out that this was an incorrect duplicate entry, so just the deletion part from your suggestion #1 was the solution.
In my case the payment was a check that I had logged in GC as depositing into my bank checking account, so (naturally) the bank checking account was the GC account from which I needed to delete the payment. I am also am pretty sure that I had not yet applied the payment to any invoices. If there had been splits involving that payment I don’t know if things would have been so easy to clean up. I hope not to find out in the future. Thanks again. - Tim > On Nov 17, 2017, at 8:21 PM, Nelson Handcock <[email protected]> > wrote: > > I think there's a couple of ways... > > 1) Delete the payment from the account and re-enter it > > or > > 2) Find the payment in the account - then choose "Assign as payment" from the > context menu and select the correct customer. > > Hope this helps! > > > > > On Sat, Nov 18, 2017 at 10:40 AM, Tim Quinn <[email protected] > <mailto:[email protected]>> wrote: > Hi. > > I looked but did not see (or recognize) this same question asked. > > Using 2.6.18 I incorrectly processed a payment to the wrong customer. > > Can I easily recover from this? > > In my mind, I need to “unapply” the payment from the wrong customer and apply > it to the correct customer. > > Any help, or pointers to this same question posed a different way, would be > welcomed. > > Thanks. > > - Tim > _______________________________________________ > gnucash-user mailing list > [email protected] <mailto:[email protected]> > https://lists.gnucash.org/mailman/listinfo/gnucash-user > <https://lists.gnucash.org/mailman/listinfo/gnucash-user> > ----- > Please remember to CC this list on all your replies. > You can do this by using Reply-To-List or Reply-All. > _______________________________________________ gnucash-user mailing list [email protected] https://lists.gnucash.org/mailman/listinfo/gnucash-user ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
