For users with similar issues another place to check: https://wiki.gnucash.org/wiki/FAQ#Q:_Why_doesn.27t_online_quoting_work.3F
David C On Sun, Dec 31, 2017 at 6:42 AM, Jay Ridgley <jridgl...@austin.rr.com> wrote: > On 12/30/2017 11:43 PM, Tommy Trussell wrote: > >> >> On Sat, Dec 30, 2017 at 5:17 PM, Jay Ridgley <jridgl...@austin.rr.com >> <mailto:jridgl...@austin.rr.com>> wrote: >> >> Hi Y'all, >> >> I just tried to obtain the current prices for my investments using >> the Price Editor --> Get Quotes >> >> The response was: >> >> There was an unknown error while retrieving the price quotes. >> >> How do I correct the problem? >> >> I am running Ubuntu 16.04.3 LTS with GnuCash 2.6.12 >> (This copy was built from rev ed11f6d+ on 2016-04-18.) >> >> >> There is a section in the FAQ that covers this: >> >> https://wiki.gnucash.org/wiki/FAQ#Q:_How_do_I_fix_a_.22syste >> m_error.22_or_.22unknown_error.22_when_getting_stock_quotes.3F >> >> Note that the Finance Quote functions have been discussed a LOT on this >> list over the past few months due to circumstances outside of GnuCash >> developers' control. After you read the sections in the FAQ, if your >> installation is still misbehaving, you might also check the archives for >> this email list >> >> https://lists.gnucash.org/mailman/listinfo/gnucash-user >> >> ----- >> Please remember to CC this list on all your replies. >> You can do this by using Reply-To-List or Reply-All. >> >> >> Thanks Tommy, > > After reading things over I tried to do some checking... > > Opened a new terminal and entered the following: > > sudo perl /usr/bin/gnc-fq-update > > This is the error message: > > Can't open perl script "/usr/bin/gnc-fq-update": No such file or directory > > gnc-fq-check ran correctly and listed ("1.38"..."yahoo"...) > > Do I not have the Finance::Quote package properly installed? If so how can > I get it, I installed/updated the following packages when my system was > last built: > > gnucash 1:2.12-1 > gnucash-common 1:2.12-1 > gnucash-docs 2.6.12-1 > > /usr/bin contains several gnc-fq files but update is not one of them! > > Ideas? > > Jay > -- > Jay Ridgley > jridgley2 at austin.rr.com > Registered Linux User ID - 9115 > https://linuxcounter.net/cert/9115.png > Registered Ubuntu User ID - 23320 > _______________________________________________ > gnucash-user mailing list > gnucash-user@gnucash.org > https://lists.gnucash.org/mailman/listinfo/gnucash-user > ----- > Please remember to CC this list on all your replies. > You can do this by using Reply-To-List or Reply-All. > _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org https://lists.gnucash.org/mailman/listinfo/gnucash-user ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.