Seeing as the items were returned the very next day, you could also just delete the payment and unpost the invoice. Everything will then be as if the transaction never occurred.
Regards, Nelson On Fri, Mar 16, 2018 at 6:57 AM, Adrien Monteleone < [email protected]> wrote: > Issue a Credit Memo for the item. If the refunded item is marked taxable, > sales tax will also be included in the credit. > > If you are actually handing over funds, you can then ‘pay’ the credit memo > with a check or other entry. Otherwise, you can apply the credit memo to a > future invoice as a payment. > > Regards, > Adrien > > > On Mar 15, 2018, at 3:52 PM, Martijn Heuts <[email protected]> > wrote: > > > > Hello, I am running GNU cash for my business.I created and posted an > invoice, which was paid in full.However a day later the client returns the > item.THe client also paid sales tax on this invoice. > > What is the proper way to process this refund in GNU?I tried via the > REFUND field which doesn't seem to process correctly.Also I need to make > sure the sales tax is taken care of. > > Please help. Thanks and I appreciate it! > > > > _______________________________________________ > > gnucash-user mailing list > > [email protected] > > To update your subscription preferences or to unsubscribe: > > https://lists.gnucash.org/mailman/listinfo/gnucash-user > > If you are using Nabble or Gmane, please see > https://wiki.gnucash.org/wiki/Mailing_Lists for more information. > > ----- > > Please remember to CC this list on all your replies. > > You can do this by using Reply-To-List or Reply-All. > > _______________________________________________ > gnucash-user mailing list > [email protected] > To update your subscription preferences or to unsubscribe: > https://lists.gnucash.org/mailman/listinfo/gnucash-user > If you are using Nabble or Gmane, please see > https://wiki.gnucash.org/wiki/Mailing_Lists for more information. > ----- > Please remember to CC this list on all your replies. > You can do this by using Reply-To-List or Reply-All. > _______________________________________________ gnucash-user mailing list [email protected] To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
