Same way you would an invoice, but when the new invoice dialog pops up, at the top there are radio buttons to choose between ‘invoice’ (default) or ‘credit memo’.
The rest works just like an invoice, however the debits and credit will be reversed in the final transaction so effectively subtracting the entered amounts as a type of ‘reversing’ transaction. Read the Tutorial & Concepts Guide concerning Business Features for more info. Regards, Adrien > On Mar 20, 2018, at 6:22 PM, Martijn Heuts <usadutch...@bellsouth.net> wrote: > > Hello, I missed it! Thanks for the notification and reply. > > How would I make that credit memo? > > Thanks again!! > > Martijn Heuts > > -------------------------------------------- > On Tue, 3/20/18, Adrien Monteleone <adrien.montele...@gmail.com> wrote: > > Subject: Re: Refund invoice > To: "Martijn Heuts" <usadutch...@bellsouth.net> > Cc: "gnucash-user@gnucash.org" <gnucash-user@gnucash.org> > Date: Tuesday, March 20, 2018, 3:57 PM > > Martijn, > > You posted this exact message on March 15th. > > You received 2 replies. (one > of them from me) > > Did you > not see them? > > Note, many > people do not reply back to the original author but only to > the mailing list. This way, you don’t get 2 copies of the > reply. (one directly and one from the list) Ideally, you > should subscribe to the list so you see when people > reply. > > Here is a link to > your original thread: > https://lists.gnucash.org/pipermail/gnucash-user/2018-March/075498.html > > Click the “Next Message by > Thread” link(s) at the top or bottom of each screen to > advance to the next reply. > > Let us know if these 2 options don’t answer > your question. > > > Regards, > Adrien > >> On Mar 20, 2018, at 10:27 AM, Martijn > Heuts <usadutch...@bellsouth.net> > wrote: >> >> Hello, I > am running GNU cash for my business. >> I > created and posted an invoice, which was paid in > full.However a day later the client returns the item.The > client also paid sales tax on this invoice. >> What is the proper way to process this > refund in GNU?I tried via the REFUND field which doesn't > seem to process correctly.Also I need to make sure the sales > tax is taken care of. >> Please help. > Thanks and I appreciate it! >> Martijn heutsusadutch...@bellsouth.net >> > _______________________________________________ >> gnucash-user mailing list >> gnucash-user@gnucash.org >> To update your subscription preferences or > to unsubscribe: >> https://lists.gnucash.org/mailman/listinfo/gnucash-user >> If you are using Nabble or Gmane, please > see https://wiki.gnucash.org/wiki/Mailing_Lists > for more information. >> ----- >> Please remember to CC this list on all > your replies. >> You can do this by using > Reply-To-List or Reply-All. > _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
