That means either that it started up and ran without any errors or that it crashed before it could generate any output. Of course it also means that the one from 17 April isn't going to be of any use.
First, try installing https://code.gnucash.org/builds/win32/maint/gnucash-3.0-2018-04-17-git-3.0-75-g87f94abc8+.setup.exe. If it still crashes, open a shell window (command or powershell is fine) and run "c:\Program Files (x86)\gnucash\bin\gnucash.exe" --debug That will dump a lot of progress information that may help identify the problem. There may also be some output to the shell window that indicates the problem. Regards, John Ralls > On Apr 17, 2018, at 3:39 PM, Alan Schold <[email protected]> wrote: > > One addendum to my last post. I notice there are no gnucash.trace entries > between April 12 and 17. I'm very sure I updated to version 3.0 on the 13th > and returned to 2.6.xx on the 15th or 16th > > On 4/15/2018 7:34 AM, John Ralls wrote: >> >> >>> On Apr 15, 2018, at 6:17 AM, Alan Schold <[email protected]> wrote: >>> >>> Tried a few simple things without success to noavail. I reinstalled 2.6.21, >>> and everything works fine. Interesting tho, every time I tried to run the >>> 3.0 version there was a lock on the data even tho I had never been able to >>> open any data. Id' love to be able to use 3.0 but not yet >>> >>> >>> On 4/14/2018 8:35 AM, Alan Schold wrote: >>>> I download and ran the new, stable version 3.0. When I click on the >>>> desktop icon I first get a notice that my Gnucash data file is locked. >>>> Since I properly closed the file before I upgraded I click on "open >>>> anyway". After some delay a box appears named Microsoft C++ Visual Runtime >>>> Library. It says >>>> >>>> /Runtime Error!/ >>>> >>>> /Program: C:\Program Files (x86)\gnucash\bin\gnucash.exe/ >>>> >>>> /This application has requested the Runtime to terminate it in an unusual >>>> way./ >>>> >>>> /Please contact the application's support team for more information. OK/ >>>> >>>> After that there is no more activity. I cannot get to the program at all >> >> What’s in the trace file (https://wiki.gnucash.org/wiki/Tracefile)? >> >> Regards, >> John Ralls >> >> >> Virus-free. www.avg.com > _______________________________________________ gnucash-user mailing list [email protected] To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
