> On May 7, 2018, at 4:55 PM, Brian Buchalter <[email protected]> wrote: > > Forgive me if this is a duplicate question, but I could not find any recent > results. > > I am a macOS user and longtime Gnucash 2.6.x user. I wanted to try out the > new 3.1 release, but when I attempt to open my .gnucash file, I am told > there was an error parsing the file. No other information is given and the > file does not open. > > Can anyone guide me in troubleshooting this please? If it's happening to > me, I imagine it's happening to others.
Drat. We hoped we’d nailed all of those problems in 3.1. Please open /Applications/Utilities/Terminal and run /Applications/Gnucash.app/Contents/MacOS/Gnucash --debug --extra After you quit it, please open a bug report at https://bugzilla.gnome.org/enter_bug.cgi?product=GnuCash <https://bugzilla.gnome.org/enter_bug.cgi?product=GnuCash> and attach the trace file; directions for finding that are at https://wiki.gnucash.org/wiki/Tracefile <https://wiki.gnucash.org/wiki/Tracefile>. Regards, John Ralls _______________________________________________ gnucash-user mailing list [email protected] To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
