That’s it! The left double click worked. Thank you! Julie Bernier
> On May 8, 2018, at 9:20 PM, Adrien Monteleone > <adrien.montele...@lusfiber.net> wrote: > > First, now that you’ve verified you want to open the app, try opening it with > a left-click from LaunchPad or left double-click from the Applications > folder. Be sure not to try launching the app from within bundle. Only launch > from LaunchPad, the Applications Folder, or your Dock if you’ve placed it > there. If that still doesn’t work, read on... > > ---------- > > Since that didn’t work, let’s make sure the download is proper. > > This might seem complicated at first, but it is in fact very easy with very > little typing. (the worst parts you get to drag and drop) > > Open Finder to your Downloads folder (or wherever you downloaded the .dmg to) > and move it to one side. > > Open your web browser and move it aside. > > Open a Terminal.app window and position it so you can see it with the other > two windows on the screen. You can find it in Launchpad > Utilities, or use > Spotlight [CMD-Space] and search for terminal.app and launch it. (It’s also > in Applications > Utilities from Finder) > > At the command prompt (which ends in a ‘$’ sign) type: > > openssl sha256 > > followed by a space, then click and drag the .dmg file from your Downloads > folder and drop it after that space. (this will copy the full path to where > that dmg is stored on your machine at the end of the command) > > Then type another space and then a “pipe” character (looks like this-> | and > is located above the enter key, you’ll have to use SHIFT to get it) followed > by another space, then the word grep followed by another space. > > Then in your browser, go to the main project page on SourceForge for GnuCash: > https://sourceforge.net/projects/gnucash/ > <https://sourceforge.net/projects/gnucash/> > > Click the Files tab. > > Click ‘gnucash (stable)' folder. > > Click the folder for the version you downloaded, in this case, probably the > ’3.1’ folder. > > After the file listing, you’ll see a listing of ‘hashes’ which are long > strings of letters and numbers with the corresponding file name next to them. > Find the one for the .dmg you downloaded. > > Double-click the hash to select it. > > Now, carefully click and drag it onto the terminal.app window. (you can > alternatively use the right-click menu on the hash to copy, and then again to > paste at the end of the terminal command) > > The final command you’ve created should look like something like this: > > openssl sha256 /Users/yourname-here/Downloads/Gnucash-Intel-3.1-2.dmg | grep > 71d06ea408302defacf08dcc8343ade86eeb2298b8b33e75a6e240754c2faf7f > > (that’s really one line, it may or may not wrap depending on how wide your > terminal.app window is) ‘yourname-here’ would be replaced by the name of the > logged in user on your Mac. (probably ‘julie’) > > Hit ENTER. > > After a few seconds or so, you should get a response like this: > > SHA256(/Users/yourname-here/Downloads/Gnucash-Intel-3.1-2.dmg)= > 71d06ea408302defacf08dcc8343ade86eeb2298b8b33e75a6e240754c2faf71 > > followed by the command prompt. > > If all you get is your command prompt back instead, then the hashes don’t > match. (be sure you copied the right one) You’ll need to try the download > again and re-verify till they do. You can just hit the up-arrow key in the > terminal to repeat the last command after the new download, but be sure to > delete the bad download first or sometimes the file gets renamed with a ‘-1’ > or something similar after it and the command will give you a “no such file > or directory” error. > > ---------- > > Okay, that looked really technical, but wasn’t too hard to pull off. What you > did was run a command to calculate the hash of the already downloaded file > and then compare it to the one it was supposed to calculate. If they matched, > it spat the hash back at you. If they didn’t, it does nothing. A matching > hash means your download was complete and uncorrupted. (there really should > be a simpler way to do this, I admit) > > If the hashes matched and you still can’t get it to open after dropping the > GnuCash.app in the Applications folder and right-clicking to open and confirm > followed by a left-click to launch normally, then I’m stumped. > > Regards, > Adrien > >> On May 8, 2018, at 12:36 PM, jnbernier <jnbern...@gmail.com> wrote: >> >> Hi Adrien, >> Responses are below >> >> Julie Bernier >> >> >> >>> On May 8, 2018, at 8:43 AM, Adrien Monteleone >>> <adrien.montele...@lusfiber.net> wrote: >>> >>> Julie, >>> >>> Usually when this happens I just launch again after confirming I want to >>> open and it works the second time. (this isn’t unique to GnuCash) >> I have tried launching and confirming about 8 times. >> >>> >>> Does it get as far as showing you the contents of the bundle? You’ll see >>> ‘GnuCash.app’, ‘FinanceQuote Update.app’ and a few .txt files. If you get >>> that far, drag and drop the GnuCash.app file to your Applications folder. >> Yes, it opens the window with the content bundle. >> I went back and tried to drag the application into the applications folder >> and tried to run it from there. The same thing happens. >> It tells me its not from the App Store and asks if I’m sure I want to open >> it. When I say confirm, it just shuts down. >> >>> >>> If not, perhaps try deleting that copy and re-downloading. Make sure you >>> get it from the official source via the links on: gnucash.org >> I had tried this already. When I go to Gnucash.org and click to download, >> it redirects me to Sourceforge and automatically downloads. >> >>> >>> You should also ‘verify’ the download using the hashes given for the .dmg >>> on the download page. There are plenty of resources on how to do so if you >>> aren’t familiar with the process. If you need help, ask us here on the list. >> Yeah, I have no idea what this means?? :( >> >> Many thanks >>> >>> Regards, >>> Adrien >>> >>>> On May 8, 2018, at 5:49 AM, jnbernier <jnbern...@gmail.com> wrote: >>>> >>>> I am unable to install on my Mac. I run the dmg file fine, it opens a >>>> dialog box that says “verifying Gnucash. Then the next dialog box says >>>> "Gnucash is an application dowloaded form the Internet. Are you sure you >>>> want to open?" I confirm by clicking “open” and then the file >>>> closes/crashes. I can’t get past this point. >>>> >>>> Julie Bernier >>>> >>>> >>>> >>>> _______________________________________________ >>>> gnucash-user mailing list >>>> gnucash-user@gnucash.org >>>> To update your subscription preferences or to unsubscribe: >>>> https://lists.gnucash.org/mailman/listinfo/gnucash-user >>>> If you are using Nabble or Gmane, please see >>>> https://wiki.gnucash.org/wiki/Mailing_Lists for more information. >>>> ----- >>>> Please remember to CC this list on all your replies. >>>> You can do this by using Reply-To-List or Reply-All. >>> >>> >>> _______________________________________________ >>> gnucash-user mailing list >>> gnucash-user@gnucash.org >>> To update your subscription preferences or to unsubscribe: >>> https://lists.gnucash.org/mailman/listinfo/gnucash-user >>> If you are using Nabble or Gmane, please see >>> https://wiki.gnucash.org/wiki/Mailing_Lists for more information. >>> ----- >>> Please remember to CC this list on all your replies. >>> You can do this by using Reply-To-List or Reply-All. > > _______________________________________________ > gnucash-user mailing list > gnucash-user@gnucash.org > To update your subscription preferences or to unsubscribe: > https://lists.gnucash.org/mailman/listinfo/gnucash-user > If you are using Nabble or Gmane, please see > https://wiki.gnucash.org/wiki/Mailing_Lists for more information. > ----- > Please remember to CC this list on all your replies. > You can do this by using Reply-To-List or Reply-All. _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- Please remember to CC this list on all your replies. 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