> On Jul 20, 2018, at 8:08 PM, Robert Bell <[email protected]> wrote:
>
> Hello all. I am new so please bear with me. The problem. My local CIBC branch
> closed. They suggested that I should just transfer my accounts to a branch
> in Saskatoon, some 70 km away. I closed most of my accounts and went down
> the road to a local credit union, 15 km away. However I did request that
> they transfer my main bill paying account to Saskatoon since I didn't want
> to have to go through the process of alerting both the depositors and the
> payees to a different account.
>
> As far as I can tell the transfer went well and the account does exist now
> and the Saskatoon branch. However when I tried to implement my usual process
> of downloading my account detail in Q FX format and using the import
> function of Gnucash, my books would not recognize the Q FX file.
>
> After thinking about it a bit it occurred to me that the probable cause of
> the glitch was that the bank transit numbers between my old branch and the
> new branch would be different. I contacted the CIBC helpline and after
> getting through many levels I finally encountered an honest lady who said
> that it would be the transit numbers in the Q FX header that was likely the
> problem. She said the bank offered no solution.
>
> So here I am. I think that the solution may be fairly simple. I need to
> somehow tell Gnucash that from here on when I import to that account it
> should expect the new transit number. So friends, is this a possible hack?
If the problem was only that the account id had changed then GnuCash should
just put up a dialog box asking you to associate the new account id with a
GnuCash account and then proceeded as usual.
What exactly happened instead?
Regards,
John Ralls
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