Op vrijdag 2 november 2018 06:01:36 CET schreef Adrien Monteleone: > You can either unpost the invoice and then return the funds, or > > Issue a credit note for the amount of the invoice, un-pay the invoice, apply > the credit note as an offset, and then return the funds. > Third option: Issue a credit note for the amount that was overpaid, refund the customer, apply this refund as payment for the credit note.
Which one to choose depends on what you happened in reality and how formal your accounting should be. If the accounting should be very formal, you're not supposed to modify past transactions. Instead you add corrective transactions. Hence a credit note and a refund as "payment" for that credit note. This handles the situation without touching the past. Regards, Geert _______________________________________________ gnucash-user mailing list [email protected] To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
