I do have a f/u question. When I create a credit note, the program only allows 
me to account for it as income and it appears as a positive number in my 
accounts receivable.  How can I account for this transaction so that gnu cash 
recognizes this transaction should be a debit against previously income?

Kind regards,

Eric W. Rathhaus
Law Office of Eric W. Rathhaus
484 Lake Park Avenue, Suite 50
Oakland, CA 94610
415.577.0920 tel
415.737.0603 fax

www.ewrlaw.com

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> On Nov 5, 2018, at 12:34 PM, Eric Rathhaus office <[email protected]> wrote:
> 
> Thank you, Geert.
> 
> Kind regards,
> 
> Eric W. Rathhaus
> Law Office of Eric W. Rathhaus
> 484 Lake Park Avenue, Suite 50
> Oakland, CA 94610
> 415.577.0920 tel
> 415.737.0603 fax
> 
> www.ewrlaw.com
> 
> Confidentiality : 
> 
> The information contained in this message is legally privileged and 
> confidential information intended only for the use of the addressee(s) named 
> above.  If the reader of this message is not the intended recipient, please 
> be advised that any dissemination, distribution, or copy of the information 
> in this message, and/or the name(s) of the person(s) it is addressed to, is 
> prohibited.  If you have received this message in error, please notify us by 
> returning this email to us.  If that is not possible, we will reimburse you 
> for any costs in returning this message to us through other means.
> 
> 
> 
>> On Nov 5, 2018, at 12:27 PM, Geert Janssens <[email protected]> 
>> wrote:
>> 
>> Op maandag 5 november 2018 20:00:54 CET schreef Eric Rathhaus office:
>>> Hello - I need to refund a client for pre-paid expenses I didn’t end up
>>> incurring.  I could just cut a check and account for it as an expense.  But
>>> as these payments came from multiple invoices and jobs, I would like to
>>> have some method for creating a note to identify the various expense
>>> payments I’m refunding.  Credit notes only exist for employees.
>> 
>> Credit notes exist for customers, vendors and employees. Unfortunately the 
>> menu names are a bit misleading.*
>> 
>> If you select Business->Customer->New Invoice you can choose to create 
>> either 
>> an invoice or a credit note.
>> 
>>> Would I go
>>> back to each invoice and revise the payments to account for refund from
>>> each invoice and send updated invoice along with the check?  Thanks.
>> 
>> That shouldn't be necessary as you can create a credit note for a customer.
>> 
>> Regards,
>> 
>> Geert
>> 
>> * This is a historical artifact. There has been some discussion when the 
>> credit note feature got added, but at the time no consensus was reached 
>> about 
>> how to organize the menus. And at some point it was forgotten. We really 
>> should fix this. Meanwhile a credit note can be created via New Invoice...
>> 
>> 
> 
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