Thanks to everyone who is trying to help us install GnuCash. Never having used a Mac, and also never having had any trouble with GnuCash on Windows (I am no fan of Windows, but GnuCash does run on my machines without difficulty), I am surprised to learn that others have experienced such issues and completely at a loss for solutions. At least I now know, and can report to my wife, that she's not alone. We will persist until we resolve this successfully.
Jules On Sun, Dec 2, 2018 at 1:49 PM Jason Psenak <[email protected]> wrote: > I was having the same issues no matter where I put it. I was able to > finally get it to run by dragging it to the dock and then launching. Works > fine for me now. > > On Sun, Dec 2, 2018 at 2:16 PM Gerry Starnes <[email protected]> > wrote: > >> I had the same problem with 3.3. I had to add a couple of steps though. >> >> 1) renamed the old folder in Applications to GnuCash 2.2 >> 2) created a new folder for GnuCash 3.3 in the Applications folder. >> 3) copied all of the files in the window that opened when I double clicked >> the installer volume to the new GnuCash 3.3 folder >> 4) clicked on GnuCash in the new folder >> >> This opened GnuCash correctly and it also found my previous data files. >> Seems to me that something about the installation does not actually put >> the >> executable and support files in the Applications folder. >> >> Gerry S >> >> On Sun, Dec 2, 2018 at 1:21 PM David Reiser via gnucash-user < >> [email protected]> wrote: >> >> > On Dec 2, 2018, at 12:17 PM, Jules Levinson <[email protected]> >> > wrote: >> > > >> > > I have used GnuCash for many years, but only on Windows. My wife has >> > > decided to give GnuCash a try. She uses a Mac. I've never used one. >> > > >> > > She downloaded the current *.dmg file from the website and then did >> > > whatever one does on a Mac to install an application. Several times. >> Many >> > > times. Installation failed, always in the same way, leaving her with, >> at >> > > best, an icon for GnuCash but unable to open the program. Unfamiliar >> with >> > > the Mac, I am unable to help her. I hope someone on this list will be >> > able >> > > to assist me to assist her. >> > > >> > > In search of information, I stumbled across a few forums and queries. >> One >> > > resembled her experience closely: >> > > >> > > "The installation process appears to go normally, there's the usual >> > warning >> > > about 'Opening' a file downloaded from the internet and the GNUCash >> icon >> > is >> > > seen 'bouncing' up & down on the lower docking bar, but after you >> 'click' >> > > Open the GNUCash icon disappears and the installation process halts - >> > > nothing! No GNUCash. I've tried several fresh downloads and repeated >> the >> > > same installation process without success." >> > > >> > > I read this to her. She replied, "That is what is happening on my >> > computer." >> > > >> > > Thanks for whatever help you can offer us. >> > > >> > > Jules B. Levinson >> > > _______________________________________________ >> > >> > >> > If the gnucash is in the Applications folder (usual place to install >> apps >> > on a mac), and that is where it gets launched the first time when the >> > system asks you if you want to run an app downloaded from the internet, >> > when you say “Yes, run it”, the Mac fails to open the app. If you go >> back >> > to the Applications folder and double click Gnucash again, it will open >> > Gnucash as expected (without asking again if you’re sure). That’s what >> has >> > been happening for me for many version releases, maybe even before the >> 3.x >> > versions. After that first aborted launch for a new download, I have not >> > had any launch failures. >> > >> > So, plan to have to open Gnucash twice on a Mac the first time you try >> > running a newly downloaded copy. >> > >> > Keep in mind, though, that double clicking on any gnucash data file on a >> > mac usually results in gnucash opening with the last data file it used, >> > even if that wasn’t the file you double-clicked in Finder. Use File>Open >> > from within Gnucash. Just launch Gnucash directly if you want to use the >> > last file it had open. >> > -- >> > Dave Reiser >> > [email protected] >> > >> > >> > >> > _______________________________________________ >> > gnucash-user mailing list >> > [email protected] >> > To update your subscription preferences or to unsubscribe: >> > https://lists.gnucash.org/mailman/listinfo/gnucash-user >> > If you are using Nabble or Gmane, please see >> > https://wiki.gnucash.org/wiki/Mailing_Lists for more information. >> > ----- >> > Please remember to CC this list on all your replies. >> > You can do this by using Reply-To-List or Reply-All. >> _______________________________________________ >> gnucash-user mailing list >> [email protected] >> To update your subscription preferences or to unsubscribe: >> https://lists.gnucash.org/mailman/listinfo/gnucash-user >> If you are using Nabble or Gmane, please see >> https://wiki.gnucash.org/wiki/Mailing_Lists for more information. >> ----- >> Please remember to CC this list on all your replies. >> You can do this by using Reply-To-List or Reply-All. > > _______________________________________________ gnucash-user mailing list [email protected] To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- Please remember to CC this list on all your replies. 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