Teresa, The business features in GnuCash do not support multiple A/R accounts. There is only a single A/R account in GnuCash. I also tried doing this several years ago and discovered that while you could create A/R subaccounts, the business features did not function with any sub accounts by design.
It is not really necessary to have more than one A/R account as all the invoices are linked to a specified customer and bills to a specified vendor, so you can use filtering on the customer to select customer specific information when you need it and remove that filtering when you don't in the relevant reports and you an customize the reports to your needs. The same applies to dealing with accounts payable and bills. If you require information that a particular product is responsible for outstanding debts then this cannot be obtained directly. The detail of information on your IT products and their profiability will be obtainable from the the structure of your Income and Expense accounts, not from the asset accounts and A/R and A/P. David Cousens Hope this helps to clarify the situation ----- David Cousens -- Sent from: http://gnucash.1415818.n4.nabble.com/GnuCash-User-f1415819.html _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.