Oops, went to fast, forgot to reply to list. (it can happen to anyone I suppose)
Regards, Adrien > On Jun 24, 2019, at 5:19 PM, Adrien Monteleone > <[email protected]> wrote: > > Thanks Joe, I forgot about the customer also having a currency. Good find! > > Regards, > Adrien > >> On Jun 24, 2019, at 5:18 PM, Joe Tec <[email protected]> wrote: >> >> Hey Adrien, >> Unfortunately, your suggestion didn't work, but it did set me on a path to >> work with. Turns out, when I created the new customer, I also had to set the >> XCD currency in their Billing Information. Did that and we are back to work. >> Hope this helps someone out who also has this issue. >> >> Thank you for taking the time out to help. >> Really Appreciate it. >> >> On Mon, 24 Jun 2019, 5:45 pm Adrien Monteleone, >> <[email protected]> wrote: >> Sorry, I forgot to mention also checking to make sure that AR account hasn’t >> been set as a ‘placeholder’ by change. That would prevent you from entering >> transactions to it. >> >> Also, are you sure the invoice you are trying to post is entirely in XCD? >> Double-check your Sales Tax table entries as well. Those can be set to a >> ‘value’ instead of % and an entry might be in the wrong currency. >> >> Other than that, I can’t think of anything else at the moment. Maybe someone >> else will chime in. >> >> Regards, >> Adrien >> >>> On Jun 24, 2019, at 4:01 PM, Joe Tec <[email protected]> wrote: >>> >>> Yes. Still no success. >>> >>> On Mon, 24 Jun 2019, 5:00 pm Adrien Monteleone, >>> <[email protected]> wrote: >>> Did you check the currency assigned to the AR account? (use the Edit button >>> on the toolbar from the CoA tab) That would also need to match. >>> >>> Regards, >>> Adrien >>> >>>> On Jun 24, 2019, at 12:05 PM, Office Manager <[email protected]> wrote: >>>> >>>> Good day, >>>> >>>> Currently using gnucash 2.6.15 from Debian stable repositories. >>>> >>>> Up to today, we have been able to post all our invoices to the Accounts >>>> Receivable Accounts without any issues. >>>> >>>> Today, however, there is a request to create a new Accounts Receivable >>>> Account. >>>> >>>> Currently, the Accounts Receivable Account is in under the Assets Tree, >>>> where it should be according to the Manual. >>>> >>>> When researching this issue, we found that there may have been some >>>> discrepancies in relation to the OS locale currency as a result of an >>>> update. This fix was dated to the year 2005. >>>> >>>> When we visited the Preferences page, we noticed that our standard >>>> currency XCD (Eastern Caribbean Dollars) was changed to US Dollars. >>>> >>>> We have set all possible option back to XC Dollars, but still have no >>>> access to posting into our Accounts Receivable Account. We do welcome any >>>> suggestions or fixes. >>>> >>>> Thank You. >>>> >>>> Aidian Joseph >>>> Operations Manager >>>> Joe Tec Incorporated >> > _______________________________________________ gnucash-user mailing list [email protected] To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
