> On Sep 9, 2019, at 7:33 PM, aegross <aegr...@gmail.com> wrote:
>
> I used to use aqbanking to download credit card transactions but stopped a
> couple of years ago; it used to work but I don't recall what version of
> GnuCash I was using then.
>
> Today, I tried using the aqbanking wizard and GnuCash crashed. I also tried
> Actions\Online Actions\Show log window and that crashed GnuCash also.
>
> GnuCash version: 2.6.21
> MacOs version: Sierra (10.12.6). Owing to the age of the Mac, this is the
> last recent version that Apple will support.
>
> I did some looking around for relevant documentation on how to debug but am
> not having success. If anyone has any ideas, would be appreciated.
The first step in debugging a crash on a Mac is to open
/Applications/Utilities/Console, select User Diagnostics in the sidebar and
find the Gnucash crash reports and examine them.
GnuCash 2.6 is no longer supported and 2.6.21 has an old version of AQBanking
as well. Please upgrade to 3.7, released last Sunday. If it still crashes file
a bug report at https://bugs.gnucash.org and attach the crash report.
Regards,
John Ralls
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