Are you accessing the data file over a network, on a cloud account, or on 
removable media such as a USB drive? Is the data file stored locally, but 
outside of your User folder?

Such problems usually involve permissions issues and there have been a few here 
on the list in the past concerning these various scenarios and most of them 
with Win10.

Regards,
Adrien

> On Dec 20, 2019 w51d354, at 11:36 AM, Fons van Oirschot 
> <[email protected]> wrote:
> 
> 
> Dear user’sI have been using gnu-cash without problems for several years 
> (Asus laptop windows home 10 update 1909) About a month ago I can open an 
> exising data file, add data but not save it , even automatic saving no longer 
> works. Otherwise if I use my desktop computer (windows XP) I can use gnucash 
> normal. Is there some  body who recognize  this problem and  knows how to 
> solve it?
> 
> Fons van Oirschot

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