Hi Adrien,

1st, many thanks for your excellent and most helpful advice.

I upgraded to v 3.9 n Windows 10 then I tried to run the Customer Report for the previously failing customer. I got an error report with the following:

Report error

An error occurred while running the report.

          18 (apply-smob/1 #<catch-closure ecdf170>)
In c-interface.scm:
     22:4 17 (gnc:call-with-error-handling _ _)
In ice-9/boot-9.scm:
829:9 16 (catch #t #<procedure fb89978 at c-interface.scm:23:6 …> …)
In c-interface.scm:
    27:37 15 (_)
In unknown file:
          14 (eval-string "(gnc:report-run 0)" #<undefined>)
In ice-9/boot-9.scm:
   2312:4 13 (save-module-excursion #<procedure f9722e0 at ice-9/eva…>)
In ice-9/eval-string.scm:
     38:6 12 (read-and-eval #<input: string fccb930> #:lang _)
In report.scm:
    776:4 11 (gnc:report-run _)
In c-interface.scm:
    64:23 10 (gnc:backtrace-if-exception _ . _)
     22:4  9 (gnc:call-with-error-handling _ _)
In ice-9/boot-9.scm:
829:9 8 (catch #t #<procedure fb89930 at c-interface.scm:23:6 …> …)
In c-interface.scm:
    26:40  7 (_)
In report.scm:
   780:24  6 (_)
756:25 5 (gnc:report-render-html #<<report> type: c146317be32e4…> …)
In owner-report.scm:
   772:20  4 (reg-renderer #<<report> type: c146317be32e4948a561ec7f…>)
521:10 3 (make-txn-table #<procedure dispatch (key)> #<swig-poi…> …)
    240:4  2 (make-aging-table _ _ #(1578805199 1581397199 # # #) #f …)
In srfi/srfi-1.scm:
640:9 1 (for-each #<procedure f9731a0 at owner-report.scm:241:…> …)
In owner-report.scm:
   234:13  0 (_ _)

Wrong type (expecting exact integer): #<unspecified>

I'm sure this is informative to the people who wrote the code but I'm not sure what to do with it.

I then ran the experimental customer report and it worked so my final question for the moment is how can I make the experimental Customer Report the operational version?

Again, Many thanks.
Tom


------ Original Message ------
From: "Adrien Monteleone" <[email protected]>
To: "Gnucash Users" <[email protected]>
Sent: 4/9/2020 7:13:03 AM
Subject: Re: [GNC] Getting Report Error

See the wiki about checking the Tracefile and possibly try running from the 
command line as there may be some output there as well that will shed light on 
the error.

Also, there is a new version of the report in the Experimental menu. Try that 
one and see if it works. (I think it first appeared in v3.8)

Regards,
Adrien


 On Apr 8, 2020 w15d99, at 3:39 PM, Tom Balaban <[email protected]> wrote:

 Hi All,

 It's been a while since I've needed any help but that ship has sailed.

 Today I posted a new invoice to a customer. I then tried to run a customer 
report and got this error:

 Report error

 An error occurred while running the report.


 This only happens on this particular customer account. I can run the report on 
other customers just fine.

 I would appreciate any suggestions on how fix this.

 Many thanks in advance.

 Best wishes and hoping all of you are staying healthy.
 Tom Balaban

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