Hi Carl, On Wed, June 17, 2020 7:34 pm, Carl wrote: > Hello all, > > For many years a recurring, but not too frequent, problem has been that > in a credit card account entries will disappear or a previously > reconciled balance will be wrong even though I did nothing to change > the account or the bank account it might be associated with. > > Today, for example, I looked at one of my VISA credit card accounts > (that I rarely use), and to my surprise the balance was $4,350.25 even > though, last week, I had reconciled the account and the balance was > zero. And, no, I hadn't changed any of the other accounts in GC or > imported any transactions so there's no reason from my usage that > could've caused this. > > This same sort of problem has happened enough to make ya' pretty > nervous in thinking, "what surprises am I going to find this time?" > > Any idea how to fix this? > > Thanks, > > Carl
Several questions come to mind to help you with this: 1) What version of GnuCash are you using? 2) What OS/Distro are you using? 3) How do you open GnuCash and/or the GnuCash data file? 4) How are you shutting down GnuCash? 5) What backend storage method are you using? 6) Are you SURE that you're not somehow modifying a reconciled transaction from the other side? > Please remember to CC this list on all your replies. > You can do this by using Reply-To-List or Reply-All. -derek -- Derek Atkins 617-623-3745 de...@ihtfp.com www.ihtfp.com Computer and Internet Security Consultant _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.